518 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Job Summary: Key Responsibilities  Generate leads, conduct client meetings, and close sales.  Schedule and attend client appointments.  Build channel partnerships and business relationships.  Update sales activities in the company CRM.  Participate in daily Zoom meetings.  Visit the market occasionally for customer outreach and data collection.Required ...

Business Development & Group Travel Executive Location: AhmedabadExperience: 3–5 YearsWorking Days: 5 Days a WeekShift: UK Business Hours Job Summary We are looking for a Business Development & Group Travel Executive with experience in the travel industry to manage group bookings, prepare quotations, develop travel partnerships, and drive business growth. The role requires ...

Job Summary We are seeking an experienced Senior Payroll Specialist to manage end-to-end payroll operations for multiple clients/entities across the US. The ideal candidate will have strong expertise in payroll processing, payroll tax compliance, benefits administration, employee onboarding, and client communication. The role requires ensuring accurate and timely payroll execution while ...

Job Summary We are seeking a qualified Chartered Accountant with 5 years of post-qualification experience in Financial Reporting, Accounts Receivable, and Finance Operations. The ideal candidate will be responsible for overseeing end-to-end reporting activities, managing receivables processes, ensuring strong financial controls, and driving operational excellence across finance functions. ...

Location: Ahmedabad (Work From Office) About the Role We are seeking a dynamic and results-driven Business Development professional to drive growth across international markets, including the US, Canada, Australia, Europe, and the UK. The ideal candidate will have experience in selling accounting and finance outsourcing services and a proven ability to generate leads, ...

About the Role We are seeking a dynamic and result-oriented Sales Manager to drive domestic and international business for our portfolio of potato starch, modified starch, starch derivatives, and specialty food ingredients. The role focuses on business development, key account management, export market expansion, distributor development, and revenue growth across India ...

About the Job As an Integration Specialist, you will play a key role in designing, developing, and maintaining secure, scalable, and reliable integrations across Microsoft platforms, enterprise systems, and cloud applications. You will work closely with architects, developers, application specialists, infrastructure teams, and business stakeholders to ensure seamless data exchange and robust ...

Role Overview We are looking for an experienced Quality Manager to establish and lead the Quality function for a manufacturing setup. The role focuses on building a strong Quality Management System (QMS), implementing process-driven quality practices, improving compliance standards, and driving continuous improvement across manufacturing operations. The ideal candidate should have strong ...

Job Summary: We are looking for an enthusiastic and experienced Sales Manager to be posted in Mumbai and be the face of Our Company.  He/She will work closely with various stakeholder teams at the HO to drive sales growth, develop strategies, and ensure the achievement of sales targets. The ideal candidate will have ...