4 Opening(s)
0 To 3.0 Year(s)
4.50 LPA TO 7.50 LPA
Role Summary:
This role provides technical assistance and resolves customer or internal system issues. They serve as the first point of contact for users experiencing technical difficulties with products or networking systems. Their goal is to ensure that issues are resolved efficiently to maintain customer satisfaction and system uptime. Document system ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
6.00 LPA TO 8.00 LPA
The individual is expected to have:
2 to 4 years of experience in production support (L3-support) of Java/J2EE applications and should have worked in REST API,JMS etc.
MUST have production support attitude and aptitude.
MUST have efficient troubleshooting and debugging aptitude and experience.
MUST have experience of working under high-pressure situations to strictly meet ...
2 Opening(s)
4.0 Year(s) To 5.0 Year(s)
70.00 LPA TO 72.00 LPA
Service Description
Respond to end-user calls (1st and 2nd level) and troubleshoot problems in a timely and efficient manner.
Deploy PCs, laptops, network and standalone printers, and other IT client hardware.
Upgrade client operating systems and desktop applications.
Provide IT technical training to end users as per business needs.
Analyze, diagnose, and resolve service and ...