21 Job openings found

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

He/She will be  responsible for managing the Supply (Logistics Partners) for the platform. He/ She is the owner of the end to end journey of the Supply Partners.   Roles & Responsibilities: Understanding the nuances of the category Supply Sourcing  Supply Evaluation Supply Onboarding  Contracts/ Documents Management  Providing visibility on the fleet capacity  Providing visibility on the Prices for ...

A Customer Service Project Coordinator is responsible for managing customer experience from when they are scheduled for installation to the completion of the installation. This role involves potentially communicating with various stakeholders and ensuring the company hits the monthly Installation targets. Additionally, the Customer Service Project Coordinator will also be ...

Roles & Responsibilities:   Ensure timely and cost-effective delivery of construction projects within the region. Enhance contractor capabilities and standardize project quality. Optimize construction costs by leveraging domain expertise. Manage project costs by overseeing material and labor on sites. Monitor and ensure comprehensive updates to the Project Management tool by contractors. Enforce adherence to SOPs related to ...

Purpose of the job:Supply Associate is responsible for managing the Supply (Logistics Partners) for the platform. He/ She is the owner of the end-to-end journey of the Supply Partners   Roles & Responsibilities: Understanding the nuances of the category Transportation Handling Visit and on board new transport partners Supply Sourcing Supply Evaluation Supply Onboarding Contracts/ Documents Management Providing visibility on the ...

Roles & Responsibilities- Deliver every project on time and within budgeted cost Improve capabilities of contractors; standardize throughput and quality of output. Utilize domain expertise to help optimize the construction costs on a case-to-case basis. Ensure each project follows the most optimum cost by managing material and labour on sites. Ensure contractors are updating the ...

A Customer Service Project Administrator is responsible for managing customer experience from when they are scheduled for installation to the completion of the installation. This role involves potentially communicating with various stakeholders and ensuring the company hits the monthly Installation targets. Additionally, the Customer Service Project Administrator will also be handling ...

Managing the Suppliers Pick Up Plan and ensure that Pick up SLA’s are met. Managing delivery plans based on internal KPIs; achieve higher product adoption, customer satisfaction, and overall OTIF. Managing product-related, fulfillment-related or process-related queries from the customer that occur on the platform. Coordinating with teams for End to End Order Status ...

Role:You will be responsible for: Ensuring hygiene on core sales operations including creation and execution of SOPs for: a. Timely raising of invoices and collection of payment by liaising with accounts andsales teamb. Timely processing of refunds and cashbacksc. Updation of customer records, project details etc.d. Resolving customer escalations within defined timelines. 2. ...

Role Objective   We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and ...