2 Opening(s)
0.6 Year(s) To 2.0 Year(s)
1.50 LPA TO 2.50 LPA
Customer Welcome Calling:
Initiate calls to customers who have taken out loans.
Provide a warm welcome to customers and introduce them to the details of their loan agreements.
Ensure clear communication of loan terms, repayment schedules, and any other relevant information.
Address any initial queries or concerns the customer may have regarding their loan
Maintain ...
2 Opening(s)
1.0 Year(s) To 4.0 Year(s)
1.50 LPA TO 2.16 LPA
Job Purpose: Client satisfaction by resolving the queries over the telephone and relevant apps
Responsibilities:
Call client for case details
Answer client queries or forwarded to relevant department
Check important and urgent work
Allocate and transfer to work in all Department
Work Time: 9 Hrs Shift
Preferred Domain: Dental, Pharmaceutical, Healthcare
1 Opening(s)
1.0 Year(s) To 2.0 Year(s)
2.64 LPA TO 3.00 LPA
Financial Responsibilities-
Generate home loan leads from the open market and through different channels.
Develop and maintain relationships with clients, builders, and contractors for repeat business and referrals.
Implement and Develop Sales activities to achieve target.
Arrange Loan Events- Organize events/ activities for lead generation.
Handle Product queries and Service issues.
Ensure the achievement of given business targets.
Comfortable with travel, doing visits and verification for business and portfolio with team or alone on daily basis as required for business in area assigned to the candidate.
Meeting Clients, Verify Documents, Process file, Co-ordinate with Sanction/ disbursement of loan, Relationship Management with Client.
Non- Financial Responsibilities and Compliance Responsibilities
Min 1 year of experience required
Doing the clear and honest deal with intact integrity, Should not be involve in any kind of direct/ indirect interest in the transaction
Maintaining good and decent behaviour while dealing with the customer
Maintaining synergy with Cross- Functional team
Taking responsibility of confidentiality of information gathered from clients, not to share any information with competition
Taking responsibility of confidentiality of Company information
Safeguard of company assets provided for serving job responsibilities
Benefits-
Monthly Incentives
Fuel Allowance
1 Opening(s)
0 To 4.0 Year(s)
2.40 LPA TO 3.00 LPA
Are you a seasoned CS professional with a passion for law and a desire to work with an innovative online legal service provider? If so, we want you on our team.What We're Looking For:Experience Matters: We're seeking a CS from an online legal service provider or a CS firm. But ...
20 Opening(s)
0 To 1.0 Year(s)
2.50 LPA TO 3.00 LPA
Responsibilities:
Telecalling: Initiate collection efforts through outbound calls to customers with overdue payments.
Customer Interaction: Professionally negotiate repayment terms, understanding customers' financial situations.
Payment Follow-Up: Ensure timely repayments and maintain accurate records.
Collections Targets: Meet individual collection goals set by the team lead or manager.
Customer Assistance: Resolve payment-related queries or concerns.
Compliance: Follow legal and ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
4.00 LPA TO 5.00 LPA
Position Overview:
We are seeking a highly motivated and detail-oriented Chartered Accountant Fresher to join our dynamic audit team. As a Chartered Accountant specializing in audit, you will play a crucial role in ensuring the accuracy, transparency, and compliance of financial records and statements for our clients. You will work closely ...
1 Opening(s)
1.0 Year(s) To 4.0 Year(s)
6.00 LPA TO 9.00 LPA
Responsible for day-to-day accounting for the company as well as the clientsLead a team of accounting staff to ensure the quality of work and implement best accounting practices.Responsible for the finalization of accounts, and preparation of financial statements (Monthly, Quarterly, and Annually)Responsible for GST and Direct tax filling, including ITR for companies and individualsResponsible for accounts payable and reconciliationManage a team of ...
1 Opening(s)
3.0 Year(s) To 8.0 Year(s)
7.00 LPA TO 10.00 LPA
We are looking for a trainer who has proven experience in sales. As a trainer, you will be answering process- and procedure related queries, have a strong knowledge of the onboarding process. You will lead training of new hires and support ongoing training to help Go Live team members be ...
1 Opening(s)
1.0 Year(s) To 2.0 Year(s)
2.40 LPA TO 3.00 LPA
Position Overview:
The Business Advisor is a vital role that combines legal expertise and exceptional communication skills. This professional handles client inquiries provides guidance on various legal matters, and plays a crucial role in lead management and business development, ensuring client satisfaction and company growth. The ability to navigate various legal ...
1 Opening(s)
0.6 Year(s) To 1.0 Year(s)
1.70 LPA TO 2.00 LPA
TC- UPTO- 1.70 LPA to 2.00 LPA + Incentives
1.Check the Files as per company standards and ensure there no mistakes in data entry
before files achieves DOVR status.
2.Ensure all DOVR files achieve status ITPD or ITSC within 4 hours of the file achieving
DOVR status.
3.Prepare a note sheet with notes reflecting all queries and pending documents. This note
sheet is the support tool to call the customer and resolve pending issues
4.NECESSARILY call the customer. We expect all customers to be called so that we
acknowledge the receipt of his application and papers. Confirm pending documents,
agree to next action for every document and query. There are instances when a customer
is unable to take a call, in such cases send an email.
5.Prepare the interview sheet on line and as part of the interview sheet, update all pending
documents and queries. All pendency’s to be assigned for next action, date & time, the
person who will perform the next action.
6.Refresh dashboard to understand if all pending documents and queries are resolved even
while the status remains ITPD.
7.Ensure all actions due by all concerned are taken, follow up done with the customer and
SO, if required, new action date and time assigned. Wherever required due escalations
to be done for non-performance of action due
8.It is expected that the Officer Credit will complete the file and move it to RHDFC stage
in 3 working days of the file achieving DOVR status.
9.80% of the files submitted as RHDFC should not appear in File Requirements (FR).
10.The rest 20% should be resolved within 2 working days of the FR being raised.
11.All queries raised or pending documents identified by the team need to examined and in
case not found genuine, revert to them immediately so that the file does not reflect in
FR for the wrong reasons.
12.If the FR status is agreed upon, then speak to the customer and / or the SO, resolve the
query, update and revert to HDFC. In case the query resolution requires submission of a
document, try to secure the same on email preferably so as to save time. If the
documents are voluminous or cannot be mailed for any other reason, ensure assignment
to the customer and / or the SO such that the files move to Re-review stage within 2
days of the FR being raised.
Skill sets required for this job description:
?Conversation Skills: The OC should be able to converse in the local and English
language fluently. Must not reflect a local language bias whilst conversing in English
?Analytical Skills: Ability to analyze the individual’s application in terms of ability to
pay, reasons for the person to pay a higher EMI than the norms, derive the cost of
property taking into account localized costs elements, decipher KYC documents and
ensure compliance, read the CIBIL report and interpret scores. Identify any hints of
fraud in documents or nervousness in speech leading to suspicion. Ability to read a bank
statement, identify abnormal trends and seek clarifications.
?Ability to convince: Must possess probing skills to ask and seek so as to be convinced
herself. Carry convictions and ability to convince through written language and if
required through verbal skills another person in HDFC appraising the file.
Appraisal:
1.Loan Application Form:
i. KYC check on address and identity with the KYC documents submitted.
ii. Income details match with the income proof papers provided
iii. Bank details on the form match the statements provided
iv. Property cost on the form matches with property related documents provided
v. Own contribution details on the form match with proof provided
vi. BSA code mentioned on the form matches the one reflecting on the system
vii.Obligations mentioned on page 3 of the form reflect in the bank statements
viii. Property address as mentioned on the form and the property documents submitted
ix. Signature on the form matches with signatures on self-attested KYC documents
Eligibility: -
1-MBA in Finance stream is must.
2-He/She must have 01 years of Experience in Processing of Home Loan Self Employed
Cases/Files.
3-He/She must Excellent Communication Skills.
4-He/She must be able to Discuss with Customers and concern Managers as and when required.