33 Job openings found

Responsibilities Perform unbiased Quality audits and analyse results to determine process improvement opportunities.Should be able to handle 1:40 ratio of callers.Analyse current tele-collections processes and identify gaps or defects to improve overall effectiveness and take-up the inputs with all stakeholders.Define/recommend process improvements to meet current and future collections targets/standards.Quality analyst will ...

Responsibilities: Telecalling: Initiate collection efforts through outbound calls to customers with overdue payments. Customer Interaction: Professionally negotiate repayment terms, understanding customers' financial situations. Payment Follow-Up: Ensure timely repayments and maintain accurate records. Collections Targets: Meet individual collection goals set by the team lead or manager. Customer Assistance: Resolve payment-related queries or concerns. Compliance: Follow legal and ...

Key Responsibilities: Ensure compliance, accuracy, completeness of loan application to assess credit worthiness of individuals Scrutinizing KYC documents as per internal Risk policy Analyze and understand cash flows in the bank statements and credit reports case by case to determine if a loan should be approved or rejected and upholds the Credit guidelines    Key ...

Description:  A leading provider of BFSI and Fintech solutions in India is looking for a sales hunter who is driven by aggressive prospecting and growth. The role will focus on driving Company's revenue through solution selling across the BFSI value chain. The individual will work directly with the Global leadership team ...

  Job Summary: Join our fintech call center team as a Customer Support Executive. Help clients navigate financial products and services, deliver exceptional customer service, and resolve inquiries efficiently. Key Responsibilities: Client Interaction: Handle calls professionally. Assist with financial inquiries.  Strong communication skills with the ability to communicate effectively with internal and  external contacts Issue Resolution: Investigate and resolve concerns. Ensure compliance and security. Documentation and Training: Maintain records. Stay updated on products. Qualifications: Bachelor's degree preferred. Customer ...

  We are looking for an Analyst to support and upscale operations for the company. An Analyst will analyze processes, workflows, and systems with the objective of identifying opportunities for either improvement or automation. Our ideal candidate would be comfortable working with all levels of management to gain an in-depth understanding ...

Risk Analyst - We are looking for an experienced Risk Analyst to setup, monitor and drive the end to end credit risk management framework - Collaborate with the Credit Policy, Collections and Tech team to help formulate credit policy framework, develop risk models and early warning signals, propose tech enablement, and implement ...

Job description Call Center Head Location: Hyderabad (India) ROLE This role of Head of Call center requires successfully implementing best call center practices and procedures aligned with Collections standards. This role would require driving all strategies for effective banking collections service delivery. Reporting to the Head of Collections, ...

Every company will be a fintech company ~ a16z Ever since the company began their  journey in 2013, the  aim has been to enable credit for every possible earning individual. Like payments, which has become digital, embedded & ubiquitous in the last 8 years, credit too will become a ubiquitous instrument ...

? As a QA Manager, you will be involved in every phase of SDLC. ? Contribute to architecture, design, and implementation of Test Automation Solutions and inculcate latest trends and technologies of Test Automation. ? Should be able to develop test cases covering functionality, negative test scenarios, user behaviors. ? Prepare the test ...