84 Job openings found

Responsibilities Perform unbiased Quality audits and analyse results to determine process improvement opportunities.Should be able to handle 1:40 ratio of callers.Analyse current tele-collections processes and identify gaps or defects to improve overall effectiveness and take-up the inputs with all stakeholders.Define/recommend process improvements to meet current and future collections targets/standards.Quality analyst will ...

Responsible for loan collections with good communication skills  Make outbound calls for collections. Advising on repayment plans to suit the level of debt and customer circumstances. Escalating calls to managers when required. Adhering to legislative guidelines  Entering data and maintaining accurate records. We are facilitating advanced collections activities, such as sending letters of demand and reminder ...

Responsibilities: Telecalling: Initiate collection efforts through outbound calls to customers with overdue payments. Customer Interaction: Professionally negotiate repayment terms, understanding customers' financial situations. Payment Follow-Up: Ensure timely repayments and maintain accurate records. Collections Targets: Meet individual collection goals set by the team lead or manager. Customer Assistance: Resolve payment-related queries or concerns. Compliance: Follow legal and ...

The Sales Manager role would be responsible for achieving the overall sales targets completing collections from his/her territory and ensuring complete management of P&L including new customer acquisition and managing the existing clients. Roles & Responsibilities-  Ensure Sales & Margin budget achievement on a weekly & monthly basis. Technical Competency- Participate in all ...

  Customer Welcome Calling: Initiate calls to customers who have taken out loans. Provide a warm welcome to customers and introduce them to the details of their loan agreements. Ensure clear communication of loan terms, repayment schedules, and any other relevant information. Address any initial queries or concerns the customer may have regarding their loan Maintain ...

Roles & Responsibilities:   Evaluate the creditworthiness of customers and clients by analyzing financial information, credit reports, and other relevant data.  Make informed credit decisions based on established policies and risk parameters.  Manage the end-to-end credit approval process, ensuring accuracy and efficiency.  Collaborate with sales and customer service teams to gather necessary information for credit evaluations.  Prepare ...

Job Purpose: Client satisfaction by resolving the queries over the telephone and relevant apps Responsibilities:  Call client for case details   Answer client queries or forwarded to relevant department   Check important and urgent work  Allocate and transfer to work in all Department  Work Time: 9 Hrs Shift Preferred Domain: Dental, Pharmaceutical, Healthcare 

Description: Monitoring of daily collections into bank account, transfers to the relevant partners and its updation into the dashboard Verification of daily MIS received Daily reconciliation of data received on folder (sftp) or mails received from lending partners Sending / monitoring of daily repayment MIS to the partner Analyse the differences across variable and provide ...

We are looking for a Team Lead  - Tele Collections to monitor the team and oversee the procedures to reduce the amount of unpaid debt the company incurs. You will also be responsible for negotiating extensions with clients or write-off debt to minimize the company’s potential loss of income. To be ...

Responsible for Unsecured loan collections with good communication skills  Make  outbound calls for collections . Advising on repayment plans to suit level of debt and customer circumstances. Escalating calls to managers when required. Adhering to legislative guidelines  Entering data and maintaining accurate records. Facilitating advanced collections activity, such as sending letters of demand and reminder messages. Improve ...