74 Job openings found

Responsibilities:                                                                  As a Lending Operations Manager at our company , you will be entrusted with a variety of responsibilities: Lead Coordination: Proactively manage our leads, ensuring swift follow-ups and successful loan disbursements for qualified clients. Lead nurturing: Move the leads in the funnel from inbound towards maturity, ensuring all customer documents are ...

Position Overview: We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader. The ideal candidate will be responsible for overseeing a team of customer service representatives, ensuring exceptional service delivery to our valued customers. This role requires a strong focus on people ...

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

Experience - 0.6 months to 2 years Exp. Generate leads. Basic Knowledge of Excel: Familiarity with basic Excel functions such as data entry, sorting, and filtering. Ensure clear communication of loan terms, repayment schedules, and any other relevant information. Address any initial queries or concerns the customer may have regarding their loan Maintain professionalism and ...

Responsibilities Perform unbiased Quality audits and analyse results to determine process improvement opportunities.Should be able to handle 1:40 ratio of callers.Analyse current tele-collections processes and identify gaps or defects to improve overall effectiveness and take-up the inputs with all stakeholders.Define/recommend process improvements to meet current and future collections targets/standards.Quality analyst will ...

India's leading company in providing Drone solutions. Requirement: As a counselor, your primary responsibility is to provide counseling and support services to individuals over the phone. You will be tasked with offering guidance, addressing concerns, and discussing the right path. - Dialling calls - Leads provided by company - Provide Information - Maintain Records for clarity - Follow-up  - Stay Informed - ...

Job Description: We are seeking a dynamic and customer-oriented individual to join our team as a Customer Service Agent. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent communication skills, ...

Reporting to the Customer Service Manager, a Customer Service specialist will look after all incoming communication coming into the stakeholders. This will involve inbound and outbound calls and responding to emails. The Role will involve working with multiple stakeholders in order to get seamless and quick communication flowing throughout the ...

  Job Description  Handle inbound and outbound customer calls and emails in a professional manner  Resolve customer queries and complaints in a timely and effective manner  Provide accurate and up-to-date information to customers regarding products and services  Ensure customer satisfaction by providing excellent customer service  Follow up with customers as necessary to ensure that ...

Preferably Female Job Description: Attending Inbound Call leads for active projects through Digital Marketing (Google/Facebook). Outbound calling on previously generated leads. Cross-pitching other competition projects. Updating and maintaining the CRM/Google Sheets. Follow up on the interested clients to generate walk-ins and revisits.   Benefits: Fixed + Incentives   Timing 10 am to 7 pm