Assistant Manager - Operations

Job Description:

Eligibility Criteria

• Effective Verbal and Written Communication skills in English
• Sales/marketing Aptitude
• Prior inside sales/marketing experience will be an added advantage
• Flexible to work in a 24X7 environment
• Structured thought process
• Self-driven

Key Responsibilities  

ROLE –

• Managing outbound sales operation and generating leads for and on behalf of clients.
• Expanding Teams and resources.
• Effective Communication with Senior Management.
• Help with growing the team size and client retention
• Managing assigned Team Leads and Executives effectively to drive maximum productivity.

RESPONSIBILITIES –

• Client Communication & Escalation Management
• Productivity, Attrition, Shrinkage Management.
• Coordination with inter-dept managers for projects or campaigns
• Ensure timely delivery of campaigns with highest efficiency and quality.
• Improve team productivity by coaching, mentoring, and training.
• Closely work with Client Relationship Managers to effectively grow the clients account at Flexisales.
• Meet monthly revenue goals and KPIs for self and for team.
• Create, maintain, and publish productivity and related reports.
• Experience of incentivizing and motivating a sales focused team

Offered Benefits / Facilities :

•  US Shift
• Team Handling Role
• 5 Day Working