Virtual Assistant

Job Description:

Responsibilities:

• Respond to emails and phone calls promptly.
• Provide excellent customer service as the first point of contact.
• Address administrative queries from employees and clients.
• Prepare spreadsheets, manage online records, and create presentations.
• Handle customer interactions on social media platforms.
• Schedule meetings, organize calendars, and manage contact lists.
• Perform market research and data organization.
• Book travel arrangements and accommodations.

Qualifications:

• 1-2 years of experience as an Admin Assistant or similar role.
• Strong written and verbal communication skills in English.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
• Familiarity with social media platforms and cloud-based tools (e.g., Google Docs, Skype).
• Excellent organizational and time management skills.
• Ability to work independently and handle multiple tasks.
• Customer service experience is an advantage.

Requirements:

• Laptop/desktop and a professional noise-canceling headset.
• Stable internet connection and professional workspace.
• Flexible to work in Austrilan shifts.

Benefits:

• Work from home
• Overtime pay
• Performance bonus