1 Opening(s)
8.0 Year(s) To 11.0 Year(s)
25.00 LPA TO 35.00 LPA
1. Lending Operation:
Owning end-to-end Lending operations flow – including, KYC verification, disbursals, post-disbursal collection flow, Customer support, Partner coordination, etc.; including -Loan disbursal flow, adhering to the designed process
Loan KYC & verification process with accuracy and efficiency
Reconciliations from system and bank transfers
Validation of loan documents
Loan cancellation process, etc.
Owning the Customer ...
5 Opening(s)
5.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 15.00 LPA
Job Summary:We seek a highly skilled Loan Operations Manager to oversee and streamline the loan disbursement process.This role will ensure accuracy, compliance, and efficiency in loan processing, KYC verification, reconciliations, and disbursement activities. The ideal candidate will manage a team, handle escalations, and work closely with internal and external stakeholders ...
3 Opening(s)
5.0 Year(s) To 9.0 Year(s)
8.00 LPA TO 13.00 LPA
About The Role
As the Manager you will play a crucial role in managing and overseeing the credit operations and processes of the organization. You will be responsible for assessing the creditworthiness of individuals and businesses, evaluating loan applications, managing credit risk, and ensuring compliance with relevant regulations and internal ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
4.00 LPA TO 7.00 LPA
MAIN DUTIES/RESPONSIBILITIES:
Assisting the end-to-end and day-to-day workflow requirements of customer onboarding of energy retail accounts.
Assisting the end-to-end and day-to-day workflow requirements of customer support such as credit check, site transfer, meter, energy tariff-related services, and other services.
Assist to resolve and assist with any operations inquiries or problem-solving in a ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 5.00 LPA
Job Summary
We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat
operations for the process. The candidate will be responsible for driving sales
performance, managing team productivity, ensuring service excellence, and achieving business
targets.
Key Responsibilities
Team Management
∙Lead, coach, and motivate a team of Email & Chat Executives.
∙Monitor attendance, productivity, and adherence to process guidelines.
∙Conduct regular performance reviews, feedback sessions, and team huddles.
∙Handle customer and process escalations effectively.
Sales & Target Achievement
∙Drive team sales performance and ensure achievement of monthly targets.
∙Monitor conversion rates and implement strategies to improve results.
∙Promote upselling and cross-selling opportunities through customer interactions.
∙Track and report daily, weekly, and monthly sales performance.
Operations & Quality
∙Ensure timely resolution of customer queries within defined SLAs.
∙Maintain high standards of customer experience and communication quality.
∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.
∙Coordinate with Quality, Training, and Operations teams for continuous improvement.
Reporting & Process Improvement
∙Prepare and share performance reports with management.
∙Analyze team performance data and implement corrective action plans.
∙Identify process gaps and recommend improvements to enhance efficiency and results.
Required Skills
∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,
Email, or Chat processes.
∙Strong team handling and people management skills.
∙Proven ability to drive sales and achieve targets.
∙Excellent communication, coaching, and problem-solving abilities.
∙Good knowledge of MS Excel, CRM tools, and performance reporting.
∙Ability to work in a fast-paced, target-driven environment.
Preferred Profile
∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes
is preferred.
∙Strong leadership mindset with a focus on customer satisfaction and business growth.
1 Opening(s)
5.0 Year(s) To 7.0 Year(s)
12.00 LPA TO 16.00 LPA
Job Summary We are seeking a qualified Chartered Accountant with 5 years of post-qualification experience in Financial Reporting, Accounts Receivable, and Finance Operations. The ideal candidate will be responsible for overseeing end-to-end reporting activities, managing receivables processes, ensuring strong financial controls, and driving operational excellence across finance functions. ...
1 Opening(s)
1.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 6.00 LPA
Role Overview: We are looking for a dynamic and proactive Executive Assistant to work closely with the Founders. This role combines operations, coordination, and personal branding support, making it ideal for someone who thrives in a fast-paced startup environment.
Key Responsibilities: Manage founders’ schedules, meetings, and day-to-day operations Handle ...
1 Opening(s)
3.5 Year(s) To 7.0 Year(s)
6.00 LPA TO 8.00 LPA
Job Overview:
We are seeking a detail-oriented and proactive Logistics – Operations Executive to manage and streamline daily logistics activities. The ideal candidate will ensure efficient coordination of shipments, inventory, and transportation while maintaining compliance and optimising operational costs.
Key Responsibilities:Plan and manage daily logistics operations, including dispatch, delivery, and transportationCoordinate with ...
3 Opening(s)
3.0 Year(s) To 5.0 Year(s)
5.00 LPA TO 6.80 LPA
Duties & Responsibilities
Responsible for a multifaceted role that involves leading, managing, guiding, and overseeing both people and processes. Handles the client and ensures that their expectations are met.
Oversee the day-to-day operations of their team, ensuring that work is completed on time.
Track and evaluate the performance of the team members.
Implements quality ...
2 Opening(s)
5.0 Year(s) To 7.0 Year(s)
12.00 LPA TO 14.00 LPA
Role OverviewOwn the end-to-end SCF loan lifecycle—from login & eligibility (CIC/KYC) through CAM-lite preparation, documentation, disbursal, servicing (invoices/limits, NACH/cheques), MIS, credit bureau furnishing, and regulatory reporting. Partner closely with Business, Credit, Legal,Treasury, Tech, and external vendors to deliver accurate, compliant, and timely outcomes.
Key ResponsibilitiesA) Intake, Eligibility & Documentation Readiness• Login ...