1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
25.00 LPA TO 35.00 LPA
We are looking for an influential Leader who would take our already growing business to new heights.
The person is expected to lead a team of highly motivated young brains to improve overall operations
funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of
Booking ops team in the right direction on a day-to-day basis.
KRAs:
-Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)
-Ensuring that the sourcing partners also meet the set targets by extending the support required
-Maintaining and improving month on month conversion numbers to reach the level of competition
-Initiating the calling effort right from top of the funnel to improve overall efficiencies
-Taking the existing customer service and quality team to a level of significance
Roles and responsibilities:
-Prepare monthly target plan, AOP in liaison with core sales team
-Drive the outbound and inbound calling teams in the directions of set targets
-Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets
-Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs
-Bring down the time for FTR in line with competition
-Lead process optimization from people and system perspective
-Display a data driven approach in decisions taken to improve productivity
-Collaborate with sales team to ensure adequate top of the funnel flow to achieve targets
-Ensure marketing efforts to reach to customers who may drop off
-Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time
-Extend support required to Fin-Ops team in reconciliation of payments
Required Skillset:
-Experience in disbursing small ticket personal loans in huge quantities is a must
-Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired
-Experience of handling large teams of tele-callers, TLs & Managers for at least 2 yrs
-Ability to work under pressure, Patience and ability to listen to and take care of team issues
-Should be okay to get hands dirty by working very close to front runners
-Should have excellent data reading ability
-Experience of handling customer service and quality teams
-Excellent negotiation skills, vendor management skills and persuasion abilities.
2 Opening(s)
5.0 Year(s) To 10.0 Year(s)
9.00 LPA TO 12.00 LPA
We are looking for an influential Leader who would take our already growing business to new heights.
The person is expected to lead a team of highly motivated young brains to improve overall operations
funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of
Booking ops team in the right direction on a day-to-day basis.
KRAs:
-Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)
-Ensuring that the sourcing partners also meet the set targets by extending the support required
-Maintaining and improving month on month conversion numbers to reach the level of competition
Roles and responsibilities:
-Preparing plan to execute targets as per AOP
-Drive the outbound calling teams in the directions of set targets
-Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets
-Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs
-Bring down the time for FTR in line with competition
-Lead process optimization from people and system perspective
-Display a data driven approach in decisions taken to improve productivity
-Ensure marketing efforts to reach to customers who may drop off
-Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time
-Extend support required to Fin-Ops team in reconciliation of payments
Required Skillset:
-Experience in disbursing small ticket personal loans in huge quantities is a must
-Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired
-Experience of handling large teams of tele-callers and TLs for at least 2 yrs
-Ability to work under pressure, Patience and ability to listen to and take care of team issues
-Should be okay to get hands dirty by working very close to front runners
-Should have excellent data reading ability
-Excellent negotiation skills, vendor management skills and persuasion abilities.
2 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.00 LPA TO 3.00 LPA
Roles and responsibilities
High Level of Target Orientation of accomplishing Daily/Monthly target independently
Should have good communication skills and basic hands-on on computer knowledge.
Must be able to cope up with the company's rapidly improving environment
Should be prepared and Insightful
Ensuring No Unethical practices in the processes
Good understanding and adherence of Quality metrics and ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
5.00 LPA TO 8.00 LPA
We are looking for an AM / DM - FinOps for the company . An Analyst will work closely with the Operation team, Collection team, Product and engineering teams to understand the requirements, gather data and provide necessary information in required formats to relevant stakeholders as and when required. He ...
5 Opening(s)
1.0 Year(s) To 4.0 Year(s)
11.00 LPA TO 15.00 LPA
From your experience you should:
Have an experience of 1-2 years as a business analyst
Have a good grasp of how product and APIs work from technical point of view
Have hands-on experience in preparing User documentation – Manuals, Release notes, SOPs, Technical Specs etc.
Have good understanding of SDLC process and database concepts
Demonstrated successful project delivery for at least 1 large size project
What you will be doing?
You will work with cross-functional stakeholders to mobilize the entire product development lifecycle
Your deep technical expertise and excellent communication skills will help simplify technical complexities should drive iterations of the product features
You will lead business requirement gathering session and document requirements to create business requirement specification document.
You will be working closely with Product Managers to prioritize features and user-stories by combing business input and technical complexity
You will be owning the technical specifications and will be the go-to person for any technical inputs across all the stakeholder
You will be defining the testing objectives and liasing with the testing teams
What will you get?
Opportunity to build financial services and products for the MSME segment
Good pay. We will pay well enough that money alone would not be a blocker for you joining.
Mentorship and a chance to grow professionally by experts from NBFC, Banking, Bureau, Technology
An opportunity to be part of blitzscaling team and shape the industry’s narrative.
A chance to define the company culture, be a stakeholder in how we do things. Don't like something? Make your case; change it.
2 Opening(s)
3.0 Year(s) To 5.0 Year(s)
3.60 LPA TO 5.00 LPA
We are looking for an influential Leader who would take our already growing business to new heights. The person is expected to lead a team of highly motivated young brains to improve overall operations funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of Booking ...
3 Opening(s)
1.0 Year(s) To 4.0 Year(s)
1.50 LPA TO 3.00 LPA
Responsible for Unsecured loan collections with good communication skills
Make outbound calls for collections .
Advising on repayment plans to suit level of debt and customer circumstances.
Escalating calls to managers when required.
Adhering to legislative guidelines
Entering data and maintaining accurate records.
Facilitating advanced collections activity, such as sending letters of demand and reminder messages.
Improve ...
2 Opening(s)
5.0 Year(s) To 8.0 Year(s)
Not Disclosed by Recruiter
The company is a leading Fintech firm catering the need of underserved and unserved individuals using highly evolved machine learning tools.
We are looking for an influential Leader who would take our already growing business to new heights. The person is expected to improve overall operational efficiencies by collaborating with internal ...
1 Opening(s)
4.0 Year(s) To 7.0 Year(s)
3.50 LPA TO 5.00 LPA
We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
To succeed in this role, you should be an excellent communicator, able to work with sales and marketing ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
Not Disclosed by Recruiter
Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.
Responsibilities
Understand channel partner's needs and develop plans to address them
Identify key staff in client companies to cultivate profitable relationships
Resolve customer complaints quickly and effectively
Forward upselling and cross-selling opportunities to the sales team
Promote high-quality ...