281 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Job Summary We are looking for a motivated and detail-oriented Inter CA to join our team. The candidate will assist in executing statutory, internal, and tax audit assignments for clients across various industries while ensuring compliance with applicable accounting standards and regulatory requirements. Key ResponsibilitiesAssist in planning and execution of statutory, internal, ...

Key Responsibilities Prepare and file GST Returns, including GSTR-1, GSTR-3B, and other periodic returns within prescribed deadlines. Draft and submit responses to GST notices, ensuring accuracy, proper documentation, and adherence to statutory requirements. Manage the preparation and filing of additional GST-related statements and compliance as mandated under the GST law. Maintain accurate GST records, books, and reconciliation ...

Job Summary: We are seeking an experienced Senior Data Analyst to drive data-driven decision-making across business functions. The ideal candidate should possess strong expertise in analytics, data engineering, automation, and stakeholder management. This role requires hands-on experience in building scalable ETL pipelines, analytical data models, automated reporting systems, and advanced analytics ...

Company Overview Founded in 2014, The company  is a leading software product company headquartered in Melbourne, Australia, with its back office based in Ahmedabad, India. The company is a rapidly growing Point of Sale (POS) and business management platform built to simplify day-to-day operations for retail and restaurant businesses. Our mission is ...

The Direct & Indirect Tax Compliance Executive will be responsible for ensuring compliance with all applicable direct and indirect tax laws, including Income Tax, TDS, GST, and other statutory requirements. The role involves tax return filing, reconciliations, assessments, audits, and coordination with internal and external stakeholders. Roles & Responsibilities: ∙Preparation and ...

Job Title: Logistics Operations Executive Role Overview We are seeking a detail-oriented Logistics Operations Executive to support day-to-day logistics, pricing, and operational activities. The role involves coordinating customer quotations, carrier pricing, shipment documentation, invoicing support, and operational execution while working closely with internal and external stakeholders. Key Responsibilities • Prepare and manage customer quotations ...

Job SummaryWe are looking for a Relationship Manager – DSA to manage customer coordination, loan file handling, and case closures for Working Capital and Retail Loan products. The role involves interacting with customers, collecting and verifying documents, coordinating with banks/NBFCs, and ensuring smooth processing and closure of loan cases.. Key ResponsibilitiesHandle ...

Key Responsibilities Manage and grow existing key customer accounts in the steel and industrial sectors. Develop and maintain strong relationships with OEMs and key clients. Identify new business opportunities and generate leads in assigned territories. Handle the complete sales cycle, from inquiry generation to order closure and payment collection. Coordinate with internal teams such as ...

Role Overview:We are looking for a detail-oriented Bookkeeper with experience in US accounting to manage day-to-day bookkeeping activities for multiple clients. The role involves maintaining accurate financial records, handling reconciliations, and supporting month-end processes while working closely with the US-based accounting team.Key Responsibilities:Manage day-to-day bookkeeping for US clients.Record and categorise ...