818 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

  Role Summary We are hiring a Senior Graphic & Web Designer with strong expertise in visual design, website design, digital creatives, and performance marketing assets, along with hands-on exposure to UI/UX principles, for B2B and enterprise clients. This is a graphics-first and web-design-led role, where UI/UX is applied to ensure usability, conversion focus, ...

The role involves expertise in managing Amazon and Flipkart marketplace operations, including product listings, catalogue management, advertising, inventory control, warehouse coordination, FBA shipment creation, order fulfilment, and seller account performance. Skilled in optimising marketplace operations, ensuring stock accuracy, resolving listing issues, and driving seamless end-to-end e-commerce processes. Key Responsibilities * Manage end-to-end ...

Key Responsibilities* Design, develop, and maintain database objects using Microsoft SQL Server and T-SQL.* Write, optimize, and maintain complex SQL queries, stored procedures, functions, triggers, and views.* Perform query profiling, execution plan analysis, and SQL performance tuning.* Identify and troubleshoot deadlocks, slow-running queries, and database performance issues.* Optimize indexes and ...

To provide executive, administrative, analytical, and management support to the Blood Centre's top management by coordinating operations, managing data, preparing reports and presentations, monitoring key performance indicators (KPIs), supporting committee meetings, and driving continuous improvement initiatives.  Key Responsibilities Executive Support Provide administrative support to the Director/Medical Officer. Coordinate meetings, appointments, and follow-up actions. Prepare agendas, ...

We are looking for an experienced and result-oriented Sales Leader to drive revenue growth, build and mentor a high-performing sales team, and achieve aggressive business targets. The ideal candidate should have prior experience in an IT/SaaS-based company, possess strong leadership capabilities, and be skilled in handling enterprise sales, client acquisition, ...

We are looking for candidates with relevant experience in outbound calling, telecalling, sales/collections, preferably within the fintech, digital lending, or short-term personal loan sector, along with strong team handling and target achievement skills. REQUIREMENTS –1. Minimum 2 Years of relevant experience in outbound calling/team handling is required..2. Prior experience in Fintech, ...

We are looking for a hands-on Marketing Manager to drive end-to-end marketing execution across website, inbound funnels, campaigns, and performance channels. This is a high-ownership individual contributor role with direct visibility to founders, ideal for someone who executes fast, thinks in funnels, and delivers measurable growth. An AI-first mindset is mandatory, ...

About the Role: We are seeking a proactive, results-driven Assistant Manager – Human Resources to strengthen our people function and drive key HR initiatives across the organisation. The role involves managing the full HR spectrum—ranging from recruitment and policy implementation to employee engagement, performance management, and compliance. The ideal candidate should bring hands-on HR ...

To drive domestic business growth through strategic lead generation, market penetration, and key account development. The role also includes leveraging online platforms for inbound leads and building a capable sales team to support both current and future international business objectives. Key Responsibilities: Sales & Business Development: Identify and acquire new clients, including EPC ...