2 Opening(s)
5.0 Year(s) To 7.0 Year(s)
20.00 LPA TO 22.00 LPA
Purpose of the job:
This role plays a pivotal part in ensuring efficient coordination between our sales, logistics, and service centre departments to ensure timely processing and dispatch of inventory to our valued customers. In addition, the incumbent will be responsible for developing and implementing streamlined processes at our service ...
2 Opening(s)
6.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 9.50 LPA
Job Description:
We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...
3 Opening(s)
4.0 Year(s) To 9.0 Year(s)
6.00 LPA TO 10.00 LPA
Roles & Responsibilities:
Customer service orientation/obsession– Ensuring best service levels for customers.
Sales & Operations Understanding – Pick up market insights gathered through feedback from commercial, channel partners and customers to facilitate planners with an effective demand –supply planning.
Collaborate with service providers and customer supply chain to identify, design and implement capability ...