23 Job openings found

 Order Manager : To ensure timely delivery of materials as per schedule and improve the overall customer experience.   Roles & Responsibilities:  Managing complete order life cycle from material processing to material delivery.  Ensuring timely delivery of material as per communication plan  Coordination with internal and external stakeholders and ensuring seamless customer experience  Punching order details manually ...

 Order Manager : To ensure timely delivery of materials as per schedule and improve the overall customer experience.   Roles & Responsibilities:  Managing complete order life cycle from material processing to material delivery.  Ensuring timely delivery of material as per communication plan  Coordination with internal and external stakeholders and ensuring seamless customer experience  Punching order details manually ...

Experience: 2-3 years in current role as Quality Lead in a call center (Collection Outbound calls preferred) Good Aptitude skills-reasoning, logical reasoning and problem-solving Technical Competencies: (Job-related) Excellent communication and presentation skills Relevant knowledge of Quality Tools & Quality Framework Experience in managing audits from a risk compliance & control standpoint Must possess exposure to Defect Analysis, ...

The Operations Associate should be someone passionate about supporting a fast-paced Ops environment who will enjoy the challenges and rewards of working in a fast-growing organization. This is a high-responsibility position with a focus on accounting accuracy.The individual should possess an extreme eye for details, as the candidate will work regularly ...

Task: ? Need to run our software products in different international environments (on premise and cloud providers)? Support the developers while debugging issues? Analyse and monitor software during runtime to find bugs, performance issues and plan growth of the system? Integrate new technologies to support our products while growing in the ...

Key Responsibilities:Functional Expertise:Loan Process Management: Manage the entire loan lifecycle, including KYC, disbursal, collection marking, loan cancellations, etc.Verify loan documents and agreements in line with SOPs and within defined TAT.Validate KYC documentation and monitor loan cancellations.Process Optimization: Continuously review and modify processes to reduce TAT and improve productivity with a ...

3 years of experience in Design & architecture of CI/CD pipelines in GCP 3 years of experience in Infrastructure as Code(IaC) using Terraform and deployment in GCP 3 years of experience in various DevOps tools supporting SCM & Release Management including Source Control, Containerization, Continuous Integration, & Change Management. (GITHUB,Jenkins,Tekton, Docker, JIRA, ...

Responsible for ensuring the timely and efficient completion of projects while maintaining high quality standards.  Roles & Responsibilities: Collaborate with hiring managers to identify staffing needs and develop job descriptions.  Source, screen, and shortlist candidates through various recruitment channels.  Conduct interviews, assess candidate qualifications, and make recommendations for hiring decisions.  Coordinate the onboarding process for ...

We are looking for an influential Leader who would take our already growing business to new heights.  The person is expected to lead a team of highly motivated young brains to improve overall operations  funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of  Booking ops team in the right direction on a day-to-day basis.     KRAs:  -Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)  -Ensuring that the sourcing partners also meet the set targets by extending the support required   -Maintaining and improving month on month conversion numbers to reach the level of competition   -Initiating the calling effort right from top of the funnel to improve overall efficiencies  -Taking the existing customer service and quality team to a level of significance     Roles and responsibilities:  -Prepare monthly target plan, AOP in liaison with core sales team   -Drive the outbound and inbound calling teams in the directions of set targets  -Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets  -Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs  -Bring down the time for FTR in line with competition  -Lead process optimization from people and system perspective  -Display a data driven approach in decisions taken to improve productivity   -Collaborate with sales team to ensure adequate top of the funnel flow to achieve targets   -Ensure marketing efforts to reach to customers who may drop off  -Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time  -Extend support required to Fin-Ops team in reconciliation of payments    Required Skillset:  -Experience in disbursing small ticket personal loans in huge quantities is a must  -Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired   -Experience of handling large teams of tele-callers, TLs & Managers for at least 2 yrs  -Ability to work under pressure, Patience and ability to listen to and take care of team issues   -Should be okay to get hands dirty by working very close to front runners   -Should have excellent data reading ability   -Experience of handling customer service and quality teams  -Excellent negotiation skills, vendor management skills and persuasion abilities.  

We are looking for an influential Leader who would take our already growing business to new heights.  The person is expected to lead a team of highly motivated young brains to improve overall operations  funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of  Booking ops team in the right direction on a day-to-day basis.     KRAs:  -Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)  -Ensuring that the sourcing partners also meet the set targets by extending the support required   -Maintaining and improving month on month conversion numbers to reach the level of competition   Roles and responsibilities:  -Preparing plan to execute targets as per AOP   -Drive the outbound calling teams in the directions of set targets  -Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets  -Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs  -Bring down the time for FTR in line with competition  -Lead process optimization from people and system perspective  -Display a data driven approach in decisions taken to improve productivity   -Ensure marketing efforts to reach to customers who may drop off  -Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time  -Extend support required to Fin-Ops team in reconciliation of payments    Required Skillset:    -Experience in disbursing small ticket personal loans in huge quantities is a must  -Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired   -Experience of handling large teams of tele-callers and TLs for at least 2 yrs  -Ability to work under pressure, Patience and ability to listen to and take care of team issues   -Should be okay to get hands dirty by working very close to front runners   -Should have excellent data reading ability   -Excellent negotiation skills, vendor management skills and persuasion abilities.