1 Opening(s)
1.5 Year(s) To 3.0 Year(s)
5.00 LPA TO 6.50 LPA
Job Summary:Company is looking for a motivated and empathetic Customer Support Executive to join ourteam. In this role, you will act as the first point of contact for customers, ensuring their queriesare handled promptly and professionally.You will play a key role in maintaining high customer satisfaction by resolving issues, providingaccurate ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 6.50 LPA
Job Summary
We are looking for a motivated and empathetic Customer Support Executive to join our team. In this role, you will act as the first point of contact for customers, ensuring their queries are handled promptly and professionally.
You will play a key role in maintaining high customer satisfaction by resolving issues, providing accurate product information, ...
3 Opening(s)
2.0 Year(s) To 4.0 Year(s)
2.50 LPA TO 3.50 LPA
Job Summary: Join our fintech call center team as a Customer Support Executive. Help clients navigate financial products and services, deliver exceptional customer service, and resolve inquiries efficiently.
Key Responsibilities:
Client Interaction:
Handle calls professionally.
Assist with financial inquiries.
Strong communication skills with the ability to communicate effectively with internal and
external contacts
Issue Resolution:
Investigate and resolve concerns.
Ensure compliance and security.
Documentation and Training:
Maintain records.
Stay updated on products.
Qualifications:
Bachelor's degree preferred.
Customer ...
2 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.16 LPA TO 3.60 LPA
Needed good command over english
Critical Thinking
High EQ
Answer Support chats with defined SLA
Answer Support tickets with defined SLA
Improved FCR
Reduce ART
Empathize with customers and help wherever needed .
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the ...
10 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.40 LPA TO 3.00 LPA
Place phone calls to potential clients from our data base .Answer potential clients’ questions about loan acceptance and disbursement process of their loanCommunicate respectfully and politely with customers at all timesIt's an outbound process
Required Candidate profile
Should know EnglishShould know either Tamil / Malayalam/ Hindi Should be comfortable working in Fintech Industryprevious ...
2 Opening(s)
1.0 Year(s) To 4.0 Year(s)
1.50 LPA TO 2.16 LPA
Job Purpose: Client satisfaction by resolving the queries over the telephone and relevant apps
Responsibilities:
Call client for case details
Answer client queries or forwarded to relevant department
Check important and urgent work
Allocate and transfer to work in all Department
Work Time: 9 Hrs Shift
Preferred Domain: Dental, Pharmaceutical, Healthcare