1562 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Job Summary We are seeking an experienced Senior Payroll Specialist to manage end-to-end payroll operations for multiple clients/entities across the US. The ideal candidate will have strong expertise in payroll processing, payroll tax compliance, benefits administration, employee onboarding, and client communication. The role requires ensuring accurate and timely payroll execution while ...

Job Summary We are seeking a qualified Chartered Accountant with 5 years of post-qualification experience in Financial Reporting, Accounts Receivable, and Finance Operations. The ideal candidate will be responsible for overseeing end-to-end reporting activities, managing receivables processes, ensuring strong financial controls, and driving operational excellence across finance functions. ...

We are looking for a reliable Office Administrator to join our team. The ideal candidate will be responsible for overseeing daily office operations, providing administrative support, and ensuring efficient workflow within the organization. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively. Key Responsibilities: Office Coordination: Manage ...

Role Overview We are looking for a highly organised, proactive, and trustworthy Executive Assistant to provide comprehensive administrative and strategic support to the CFO and AVP - IPO & IR &. The role requires exceptional coordination skills, strong business acumen, and the ability to manage multiple priorities in a fast-paced ...

  The client is  seeking an experienced SAP Basis Administrator to manage and support our SAP S/4HANA landscape. This role is critical in ensuring system stability, performance optimization, and seamless technical operations across the SAP environment. The ideal candidate will have strong expertise in SAP HANA database administration, system upgrades, and performance tuning, along with hands-on ...

  Role Overview We are looking for a dynamic and technically sound Junior Sales Development Representative (Australian Shift) to drive business growth and manage end-to-end sales operations.  The ideal candidate will have experience in client engagement, contract negotiation, and market expansion, with a strategic mindset to support the company’s growth, especially in international ...

We are seeking a dynamic and techno-commercially sound Plant Head to lead operations and drive strategic growth for our steel coil processing unit. The ideal candidate will be responsible for overseeing end-to-end plant operations, ensuring efficiency, productivity, and quality standards. The candidate should have strong hands-on experience in steel processing (GP/CRCA) or ...

Role Summary We are looking for an experienced Agronomist to lead large-scale cultivation of Napier grass across ~500 acres for our CBG projects. The role involves crop planning, yield optimization, and ensuring consistent biomass supply. The candidate should be capable of both planning and strong on-ground execution. Key Responsibilities Plan and execute Napier ...

Roles & Responsibilities: Quickly learn processes and execute assigned tasks efficientlyCreate and maintain accurate product cataloguesEnsure tasks are completed within timelines without errorsMaintain proper documentation of workUpdate daily trackers to reflect task progressMeet defined SLA and quality standards consistentlyIdentify and escalate potential SLA or quality issues proactivelyCollaborate effectively with team members ...