1 Opening(s)
0 To 1.0 Year(s)
1.20 LPA TO 1.80 LPA
The candidate should be from a commerce background with good English communication skills.
She/he will be helping in preparing documents (under guidance).
*Primary Responsibilities of Back Office Operations: Processing and analyzing data for various departments.
Ensuring data accuracy and integrity. Supporting administrative tasks and document management.
Duty includes gathering, compiling, and organising the data, ...
15 Opening(s)
0.6 Year(s) To 2.0 Year(s)
2.40 LPA TO 4.00 LPA
We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of
casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.
Responsibilities:
Handle incoming calls from customers promptly and professionally.
Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.
Deliver exceptional customer service to build trust and ensure customer satisfaction.
Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software.
Utilize in-depth knowledge of casino games, rules, and procedures to assist customers
Address customer queries related to gameplay, account settings, promotions, and rewards
Educate customers on new games, features, and updates.
Log and document all customer interactions and resolutions accurately in the CRM system.
Provide feedback and insights from customer interactions to improve processes and
Qualifications:
High school diploma or equivalent required.
oAssociate’s or Bachelor’s degree in a related field (preferred).
Skills:
Excellent communication and customer service skills.
Ability to manage multiple tasks and prioritize effectively in a remote environment.
Strong organizational skills and attention to detail.
Ability to work independently with minimal supervision.
Requirements:
Ready to work for rotational shifts.
Proven experience in a customer service role, preferably in a call center or inbound process.
Experience with technical troubleshooting in a customer-facing role.
Prior knowledge or experience in casino operations or gaming systems is highly desirable.
Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.
Basic knowledge of online platforms, mobile apps, and gaming software.
Strong analytical and problem-solving skills.
Excellent communication skills (verbal and written).
Strong interpersonal skills with a focus on empathy and patience.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
5 Opening(s)
3.0 Year(s) To 8.0 Year(s)
6.00 LPA TO 8.30 LPA
Job Description:
As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations and collaborating with internal and external stakeholders. Your responsibilities include ensuring critical SLAs are met, implementing process changes, and providing insights to stakeholders. You will employ escalation tactics, utilize available resources to solve complex ...
3 Opening(s)
2.0 Year(s) To 6.0 Year(s)
3.00 LPA TO 3.84 LPA
We are seeking a Site Supervision Engineer to manage and oversee building automation projects. The ideal candidate will have expertise in smart home and office automation technologies, with a keen interest in staying updated on industry trends.
Key ResponsibilitiesAnalyze client requirements, prepare relevant drawings/schematics, and interpret architectural plans.Supervise site activities, guide ...
2 Opening(s)
0 To 3.0 Year(s)
1.80 LPA TO 3.00 LPA
Job Summary:
We are seeking a skilled field engineer to manage the installation, programming, and commissioning of smart home and office automation systems. This field-based role involves handling multiple projects, ensuring quality delivery, and maintaining strong client relationships.
Key Responsibilities:
Verify requirements, conduct testing, installation, programming, and quality checks.
Manage projects, maintain documentation, and ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
12.00 LPA TO 18.00 LPA
The ideal candidate must be proficient in preparing and reviewing individual and business tax returns, ensuring compliance with federal, state, and local tax laws. Strong communication skills are essential to explain complex tax matters to clients.
Key Responsibilities:
Prepare and review New York City tax returns.
Ensure compliance with tax laws and regulations.
Provide ...
1 Opening(s)
1.5 Year(s) To 4.0 Year(s)
8.40 LPA TO 10.80 LPA
The ideal candidate must be proficient in preparing and reviewing individual and business tax returns, ensuring compliance with federal, state, and local tax laws. Strong communication skills are essential to explain complex tax matters to clients.
Key Responsibilities:
Prepare and review New York City tax returns.
Ensure compliance with tax laws and regulations.
Provide ...
1 Opening(s)
4.0 Year(s) To 7.0 Year(s)
2.50 LPA TO 4.80 LPA
Key Responsibilities:
Taxation & Compliance:
Manage and oversee Income Tax, GST, and TDS compliance and filings.
Handle tax assessments, audits, and liaise with tax authorities when required.
Ensure timely preparation and submission of tax returns and other statutory reports.
Accounting & Finalization:
Oversee the finalization of books of accounts, ensuring accuracy and compliance with accounting standards.
Prepare ...
2 Opening(s)
0.6 Year(s) To 2.0 Year(s)
3.00 LPA TO 6.00 LPA
We are looking for a motivated US Accounting Specialist to analyse financial information and maintain complete records while adhering to the standards of our organization.
Responsibilities:* Provides administrative support to ensure efficient operation of the office.* Preparing and maintaining important reports.* Do general ledger activities like Bank Entries & Bank Reconciliation, ...
2 Opening(s)
4.0 Year(s) To 8.0 Year(s)
5.00 LPA TO 9.00 LPA
Position Overview:The team is seeking an experienced Senior Accountant in our India office to work directly with the USteam on providing Accounting and Finance services to our clients across a wide array of industries. Thisrole will provide internal support to our clients on their day-to-day accounting duties. Ideal candidateswill have ...