139 Job openings found

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations and collaborating with internal and external stakeholders. Your responsibilities include ensuring critical SLAs are met, implementing process changes, and providing insights to stakeholders. You will employ escalation tactics, utilize available resources to solve complex ...

RESPONSIBILITIES: The client servicing manager is responsible for developing strong relationships with clients and ensuring their advertising and marketing needs are met efficiently. This role involves acting as a key liaison between the client and the internal teams, managing multiple projects, and delivering communication solutions that align with client goals. Collaborate with ...

The company is seeking a senior resource who would head the social media and Digital Marketing Division. The incumbent would be responsible for leading and guiding the team in making social media and digital media campaigns. The role would include Campaign strategizing, developing, implementing, monitoring and reporting Coordinating with clients for the campaigns, ...

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

Job description:   Take ownership of the brand's performance campaigns. Manage all stages of the campaign lifecycle from ideation to media planning to execution, optimization and performance analysis. Campaign management experience on Meta, Google, and YouTube is a must. Programmatic, and Publishers Network is a plus. Formulating and executing the CRM strategy aimed at increasing ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

As a Process Associate,You will be a crucial link between the product and various operational teams, contributing to the efficiency and effectiveness of our business processes.     To succeed in this role, you should possess the following qualifications:    ∙1-2 years of experience in operations and coordination roles.  ∙Ability to work independently, take ownership, and drive results.  ∙Detail-oriented and highly organized, able to manage multiple tasks simultaneously.  ∙Hands-on experience with Excel and G-suite.  ∙Excellent communication skills, both written and verbal.  ∙Enjoys learning about technical products and processes.  ∙Process-oriented mindset with a proven ability to get things done.  ∙Comfortable working in an in-office environment with strong cross-team collaboration and  support.  ∙Able to prioritize and thrive in a fast-paced work environment.  ∙Bachelor’s degree is mandatory.  ∙Prior experience working on projects or process improvement initiatives is a plus.  ∙Previous experience in Financial Services or Fintech is a plus.  ∙Basic SQL knowledge is a plus.      Join our dynamic team at Prefr and be a part of shaping the future of our organization! If you are passionate about operations, thrive in a collaborative environment, and are eager to  contribute to the success of a growing company, we encourage you to apply. 

Who are we?   We are a global leader in innovative polymer-based solutions for key industries and critical infrastructure. We are one of two business areas within the company, with a total of about 6,200 employees around the world. We are committed to advancing operational performance in marine, port, and built infrastructure, empowering our clients to succeed at the highest ...

1. Strategic Leadership: Develop and implement visionary sales strategies to surpass monthly revenue targets, achieve volume goals, and ensure sustained business growth. Provide seasoned leadership, aligning the team with overarching company objectives and contributing to strategic decision-making.  2. Stakeholder Engagement and Negotiation: Cultivate and manage relationships with key stakeholders, employing negotiation skills to customize and ...

Role and responsibilities: Responsible for all statutory and management financial information and reports for each center in terms of quality, accuracy,completeness, timeliness, presentation, and relevance.  overall responsibility for maintaining accounts for centers.   This includes the following functions: -Voucher Entry and Bookkeeping on Tally for each Center -Utilization Certificates for grants as required  -Project accounts  -Asset Register for Centres, updated monthly    *Ownership of  -Management accounts for each Centre  -Balance sheet and P&L for each Centre  -Revenue and cash forecasts at Centre level  -Cash flow for Centres    ∙Responsible for accuracy and quality of information relating to their center(s) for the internal and external statutory audits. ∙Regular and timely reporting of Management Accounts and accurate forecasts of KPIs for each Centre  ∙Responsible for regular discussion, interaction, and communication with senior people in the Centres to ensure that they are aware of the Centre’s finances and accounting position.  ∙Able to deputise for others in the team in their absence