148 Job openings found

RESPONSIBILITIES: The client servicing manager is responsible for developing strong relationships with clients and ensuring their advertising and marketing needs are met efficiently. This role involves acting as a key liaison between the client and the internal teams, managing multiple projects, and delivering communication solutions that align with client goals. Collaborate with ...

The company is seeking a senior resource who would head the social media and Digital Marketing Division. The incumbent would be responsible for leading and guiding the team in making social media and digital media campaigns. The role would include Campaign strategizing, developing, implementing, monitoring and reporting Coordinating with clients for the campaigns, ...

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

Job description:   Take ownership of the brand's performance campaigns. Manage all stages of the campaign lifecycle from ideation to media planning to execution, optimization and performance analysis. Campaign management experience on Meta, Google, and YouTube is a must. Programmatic, and Publishers Network is a plus. Formulating and executing the CRM strategy aimed at increasing ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

As a Process Associate,You will be a crucial link between the product and various operational teams, contributing to the efficiency and effectiveness of our business processes.     To succeed in this role, you should possess the following qualifications:    ∙1-2 years of experience in operations and coordination roles.  ∙Ability to work independently, take ownership, and drive results.  ∙Detail-oriented and highly organized, able to manage multiple tasks simultaneously.  ∙Hands-on experience with Excel and G-suite.  ∙Excellent communication skills, both written and verbal.  ∙Enjoys learning about technical products and processes.  ∙Process-oriented mindset with a proven ability to get things done.  ∙Comfortable working in an in-office environment with strong cross-team collaboration and  support.  ∙Able to prioritize and thrive in a fast-paced work environment.  ∙Bachelor’s degree is mandatory.  ∙Prior experience working on projects or process improvement initiatives is a plus.  ∙Previous experience in Financial Services or Fintech is a plus.  ∙Basic SQL knowledge is a plus.      Join our dynamic team at Prefr and be a part of shaping the future of our organization! If you are passionate about operations, thrive in a collaborative environment, and are eager to  contribute to the success of a growing company, we encourage you to apply. 

Who are we?   We are a global leader in innovative polymer-based solutions for key industries and critical infrastructure. We are one of two business areas within the company, with a total of about 6,200 employees around the world. We are committed to advancing operational performance in marine, port, and built infrastructure, empowering our clients to succeed at the highest ...

1. Strategic Leadership: Develop and implement visionary sales strategies to surpass monthly revenue targets, achieve volume goals, and ensure sustained business growth. Provide seasoned leadership, aligning the team with overarching company objectives and contributing to strategic decision-making.  2. Stakeholder Engagement and Negotiation: Cultivate and manage relationships with key stakeholders, employing negotiation skills to customize and ...

Roles & Responsibilities:  Exhibit high level of customer obsession, ownership and problem solving skills  Effectively communicate in a clear and professional manner at all times  Provides/ expedites prompt and efficient service to customers  Effectively manage sensitive cases by reporting up the escalation matrix  Demonstrate excellent time-management skills   Maintains or exceeds targeted performance metrics  Actively seek solutions through ...

Job Description: We are seeking a dynamic and customer-oriented individual to join our team as an Assistant manager for customer service. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent ...