26 Job openings found

The individual is expected to have: 5 to 8 years of experience in production support (L3-support) of Java/J2EE applications and should have worked in REST API,JMS etc. 2+ years of team-leading experience in production support of Java/J2EE applications. MUST have production support attitude and aptitude. MUST have efficient troubleshooting aptitude and experience. MUST have experience ...

   Needed good command over english    Critical Thinking    High EQ   Answer Support chats with defined SLA Answer Support tickets with defined SLA  Improved FCR  Reduce ART Empathize with customers and help wherever needed . Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the ...

Job Profile: Will work in close partnership with cross-functional teams across the organization (including Supply Chain, Sales & Marketing, Manufacturing, R&D and Finance) to enhance the master data process, governance and quality.   Collaboration is key! This position improves processes and governance to ensure data integrity, data standards, and change management. Continuous and ...

This is a position with an opportunity to grow as Area Sales Manager and subsequently, Head of the Department based on performance. We are seeking a talented professional who will work closely with Managers & Co-founders and drive business for the company.  Job duties and responsibilities: • Meeting monthly revenue targets• Achieving ...

Position Overview: We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader. The ideal candidate will be responsible for overseeing a team of customer service representatives, ensuring exceptional service delivery to our valued customers. This role requires a strong focus on people ...

Job Description: BPO Manager     Role: Oversee and manage BPO operations, ensuring efficient service delivery, client satisfaction, and team performance.   Responsibilities:   Lead and develop the bench sales team, handling recruitment, training, and performance management. Establish and optimize operational strategies to meet client needs and internal goals. Build strong client relationships, addressing inquiries and identifying improvement opportunities. Streamline ...

Job Description: BPO Manager     Role: Oversee and manage BPO operations, ensuring efficient service delivery, client satisfaction, and team performance.   Responsibilities:   Lead and develop the BPO team, handling recruitment, training, and performance management. Establish and optimize operational strategies to meet client needs and internal goals. Build strong client relationships, addressing inquiries and identifying improvement opportunities. Streamline processes, ...

Job Description: BPO Manager     Role: Oversee and manage BPO operations, ensuring efficient service delivery, client satisfaction, and team performance.   Responsibilities:   Lead and develop the BPO team, handling recruitment, training, and performance management. Establish and optimize operational strategies to meet client needs and internal goals. Build strong client relationships, addressing inquiries and identifying improvement opportunities. Streamline processes, ...

Roles & Responsibilities:  Customer service orientation/obsession– Ensuring best service levels for customers.  Sales & Operations Understanding – Pick up market insights gathered through feedback from commercial, channel partners and customers to facilitate planners with an effective demand –supply planning.  Collaborate with service providers and customer supply chain to identify, design and implement capability ...

Job Description :  Perform risk assessment of site & operation model and frame mitigation measures  Manage physical security of sites through guarding service & monitor optimum functioning of electronic surveillance devices .  Ability to work on various tools & perform trend analysis using data mining, monitoring and related analytics to detect patterns indicating ...