Quality Analyst

Quality Analyst

1 Nos.
33455
Full Time
1.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 4.00 LPA
ITES / BPO / KPO / Customer Service / Operations
ITES/BPO/KPO
Job Description:

Key Responsibilities

  • Call quality monitoring.
  • Providing Feedback to DGE.
  • Generating daily, weekly & monthly Quality Reports.
  • Upgradations of business processes.
  • Formulating Assessment Program.
  • Monitoring changing trends.
  • Drawing feedback and checking quality of maintenance.
  • Keeping track of latest industry trends.
  • Creation of evaluation program.

Requirements:

  • Min 01 years’ relevant experience.
  • Excellent Communication Skills.
  • Proficient in MS-Excel.
  • Excellent Internet Research & Computer skills.
  • 7 QC tool knowledge preferred
Company Profile

The company is a premier B2B lead & demand generation company that strategizes & empowers businesses globally to drive their --- & marketing efforts.

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  • Interested candidates are requested to apply for this job.
  • Recruiters will evaluate your candidature and will get in touch with you.

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