2 Opening(s)
3.0 Year(s) To 5.0 Year(s)
17.00 LPA TO 22.00 LPA
Supervise and coordinate the operational activities of the decentralized wire meshes production unit in India, from order entry to product shipment, within respect to allocated times, costs, and expected quality to meet customer satisfaction. This role also involves compliance with regulations, safety, human resource management, machine fleet management, stock management, ...
2 Opening(s)
6.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 9.50 LPA
Job Description:
We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 4.00 LPA
Key Responsibilities
Call quality monitoring.
Providing Feedback to DGE.
Generating daily, weekly & monthly Quality Reports.
Upgradations of business processes.
Formulating Assessment Program.
Monitoring changing trends.
Drawing feedback and checking quality of maintenance.
Keeping track of latest industry trends.
Creation of evaluation program.
Requirements:
Min 01 years’ relevant experience.
Excellent Communication Skills.
Proficient in MS-Excel.
Excellent Internet Research & Computer skills.
7 QC tool knowledge ...