38 Job openings found

Key Responsibilities: Lead, mentor, and coach a team of tele callers focused on debt collections to ensure they meet performance targets and deliver outstanding customer interactions Develop and implement strategies to enhance the team’s productivity, efficiency, and overall collections performance Monitor team members’ calls for quality assurance and provide constructive feedback and training ...

Job description Call Center Head Location: Hyderabad (India) ROLE This role of Head of Call center requires successfully implementing best call center practices and procedures aligned with Collections standards. This role would require driving all strategies for effective banking collections service delivery. Reporting to the Head of Collections, ...

We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments ...

We are looking for a Assistant collections manager to monitor the team and oversee the procedures to reduce the amount of unpaid debt the company incurs. You will also be responsible for negotiating extensions with clients or write-off debt to minimize the company’s potential loss of income. To be a successful ...

We are looking for a Assistant collections manager to monitor the team and oversee the procedures to reduce the amount of unpaid debt the company incurs. You will also be responsible for negotiating extensions with clients or write-off debt to minimize the company’s potential loss of income. To be a successful ...

We are looking for a Team Lead  - Tele Collections to monitor the team and oversee the procedures to reduce the amount of unpaid debt the company incurs. You will also be responsible for negotiating extensions with clients or write-off debt to minimize the company’s potential loss of income. To be ...

Responsible for loan collections with good communication skills  Make outbound calls for collections. Advising on repayment plans to suit the level of debt and customer circumstances. Escalating calls to managers when required. Adhering to legislative guidelines  Entering data and maintaining accurate records. We are facilitating advanced collections activities, such as sending letters of demand and reminder ...

Responsible for Unsecured loan collections with good communication skills  Make  outbound calls for collections . Advising on repayment plans to suit level of debt and customer circumstances. Escalating calls to managers when required. Adhering to legislative guidelines  Entering data and maintaining accurate records. Facilitating advanced collections activity, such as sending letters of demand and reminder messages. Improve ...

Responsibilities Perform unbiased Quality audits and analyse results to determine process improvement opportunities.Should be able to handle 1:40 ratio of callers.Analyse current tele-collections processes and identify gaps or defects to improve overall effectiveness and take-up the inputs with all stakeholders.Define/recommend process improvements to meet current and future collections targets/standards.Quality analyst will ...

Risk Analyst - We are looking for an experienced Risk Analyst to setup, monitor and drive the end to end credit risk management framework - Collaborate with the Credit Policy, Collections and Tech team to help formulate credit policy framework, develop risk models and early warning signals, propose tech enablement, and implement ...