282 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Job Summary: Key Responsibilities  Generate leads, conduct client meetings, and close sales.  Schedule and attend client appointments.  Build channel partnerships and business relationships.  Update sales activities in the company CRM.  Participate in daily Zoom meetings.  Visit the market occasionally for customer outreach and data collection.Required ...

1. Expertise in Oracle Configure Price Quote (CPQ) Cloud applications and concepts. 2. Must have experience in delivering large-scale projects and leading a team of highly energetic consultants. 3. Hands-on experience in Configuration, Commerce, Document Engine, and Integration Proficient in BML and BMQL code to cover complex business use cases. 4. Must have ...

Company Overview Founded in 2014, The company  is a leading software product company headquartered in Melbourne, Australia, with its back office based in Ahmedabad, India. The company is a rapidly growing Point of Sale (POS) and business management platform built to simplify day-to-day operations for retail and restaurant businesses. Our mission is ...

Role SummaryWe are looking for a Marketing Automation Specialist to manage customer lifecycle communicationsacross Email, SMS, WhatsApp, Push Notifications, and RCS. The role involves campaign execution,marketing automation, audience segmentation, performance analysis, and customer engagementinitiatives.Key Responsibilities● Plan, execute, and optimize campaigns across multiple communication channels.● Create and manage automated customer journeys ...

Job Summary:We are looking for a proactive and result-oriented Lead Generation Executive to drive outbound business development initiatives. The ideal candidate will be responsible for identifying target accounts, generating qualified leads, engaging with decision-makers, and scheduling meetings for the sales team. This role requires strong prospecting, communication, and relationship-building skills, ...

Location: Ahmedabad (Work From Office) About the Role We are seeking a dynamic and results-driven Business Development professional to drive growth across international markets, including the US, Canada, Australia, Europe, and the UK. The ideal candidate will have experience in selling accounting and finance outsourcing services and a proven ability to generate leads, ...

Roles & Responsibilities*Task execution and monitoring*Ticket resolution and client support*Conducting client meetings and implementation*Providing training and maintaining documentation*Gathering and analyzing change requests (CR)*Ensuring legal and compliance-related documentation Qualification RequirementsBCA or any Graduate Degree (or equivalent qualification)Skills Required*Strong English communication*Problem-solving mindset*Time management*Team collaboration*Familiarity with CRM / Ticket Management tools  

Key Responsibilities Manage and grow existing key customer accounts in the steel and industrial sectors. Develop and maintain strong relationships with OEMs and key clients. Identify new business opportunities and generate leads in assigned territories. Handle the complete sales cycle, from inquiry generation to order closure and payment collection. Coordinate with internal teams such as ...

About the Role We are looking for a proactive and confident Sales to support our business development team. This is a full-cycle sales role where you will manage inbound leads generated through Meta and Google ad campaigns, qualify prospects, schedule meetings/site visits, and support the senior sales team during demos and ...