34 Job openings found

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations and collaborating with internal and external stakeholders. Your responsibilities include ensuring critical SLAs are met, implementing process changes, and providing insights to stakeholders. You will employ escalation tactics, utilize available resources to solve complex ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

ABOUT THE ROLE The Senior Technical Support Engineer represents the highest level of technical expertise within the client's Customer Support organisation. Operating from the Bangalore Centre of Excellence, this role is responsible for resolving the most complex product issues, leading deep technical investigations, and serving as the internal escalation point ...

Education Qualification: BscIT, BE, Minimum 5years experience working as an Active Directory Administrator, Certification in IT Field is preferred, Prior experience in servers and OS Analysis will be given preference. Strong in AD architecture creation and problem-solving skills  Sr. Active Directory Administrator Sr. Active Directory Administrator provides support, implementation, and design services for ...

Job Summary: The Service Coordinator is responsible for managing and coordinating service activities related to IT infrastructure support. The role ensures timely execution of service requests, efficient resource allocation, and high customer satisfaction through proper communication and follow-ups. Key Responsibilities: Coordinate and schedule field engineers for installation, maintenance, and support activities. Act as the ...

Role Overview We are seeking a Technical Support Engineer with a minimum of 3 years of relevant experience to deliver high-quality technical assistance to our clients. This is an end-to-end support role covering the complete ticket lifecycle—from issue logging to final resolution. The role requires alignment with UK business hours . Key Responsibilities Own customer-reported technical issues from ticket ...

In this position, you will work as part of the Construction team, supporting our sales, design, and customer service teams. You would be reporting to the Construction Engineering team line manager. Responsibilities Overview  Providing a high level of technical support in conjunction with the Customer service/Construction team.  Responding to and recording all ...

Education Qualification: BscIT, BE, Minimum 2years experience ,    Job description • Minimum 2 years overall IT experience . • Identify opportunities to innovate, extend and enhance service delivery everywhere possible  • In-depth knowledge of Active directory, ADFS, DFSR, DHCP, AD Certificates & DNS. • Installing, configuring and troubleshooting Terminal Server, ADFS • Installing, configuring and Troubleshooting ...

Job Description: Looking for an experienced Sales Head to join our dynamic team and lead the sales function.• Strong knowledge of automobile car spare parts – genuine & aftermarket.• Strong knowledge of automobile aftermarket sales and lubricants.• Develop and execute sales strategies to achieve monthly, quarterly and annual targets.• Lead, guide ...

  The detailed Job Description is attached for your reference.   REQUIREMENTS -   1) Minimum 2 Years of relevant work experience is required. 2) Proficient in Hindi & English (Written and verbal) 3) Willing to work on Sundays / holidays as required by the company. 4) Willing to work extended hours as per business requirements.     RESPONSIBILITIES –   • Supervise and manage ...