2 Opening(s)
2.0 Year(s) To 5.0 Year(s)
4.00 LPA TO 5.40 LPA
The Offshore Operations Analyst will support customer onboarding, billing processes, and data reconciliation tasks. This role involves working closely with the Australian-based
operations team to ensure accurate data handling, timely processing of customer information, and general administrative support. A successful candidate will have strong Excel skills, a high level of attention to detail, and excellent English communication to follow instructions and collaborate effectively with their
reporting line.
Key Responsibilities:
Customer Onboarding & Billing Support
●Process new customer onboarding forms and enter required data into internal systems.
●Support end-to-end customer billing processes, including preparing billing files and reviewing output for accuracy.
●Ensure timely and accurate updates of customer information across platforms.
Data Reconciliation & Quality Assurance
●Perform regular data checks to ensure consistency between systems (e.g., customer data, usage, billing).
●Reconcile discrepancies and escalate any issues identified during data validation.
●Maintain records and documentation of reconciliations and changes.
Administrative & Operational Support
●Carry out operational tasks such as tracking billing timelines, updating customer logs, and reporting exceptions.
● Assist in documenting operational procedures and maintaining process trackers.
●Support the team in preparing reports and summaries as needed.
Communication & Coordination
●Follow written and verbal instructions from the Australian operations team.
●Communicate status updates, flag issues, and clarify task details proactively.
●Attend virtual team meetings as needed during overlapping business hours.
REQUIRED QUALIFICATIONS & SKILLS
●Bachelor’s degree preferred in Business administration, finance, accounting, IT, data analytics, or any related discipline with strong analytical or administrative components
●Energy industry experience with exposure across multiple facets of the energy market is advantageous
●Strong Excel skills: Proficiency in formulas, pivot tables, data filtering, and reconciliation techniques.
●Excellent English communication: Strong written and verbal skills for clear reporting and instruction-following.
●High attention to detail, especially when working with customer and billing data.
●Ability to follow structured processes and documentation requirements.
●Proactive mindset and ability to work independently with minimal supervision.
●Reliable internet connection and a quiet remote working environment.
DESIRABLE
●Experience in admin, billing, data entry, or back-office support roles.
●Familiarity with cloud-based productivity tools (e.g., Google Sheets, MS Teams, shared drives).
WORK HOURS
●Australian business hours are 9 am to 5.30 pm
2 Opening(s)
0 To 2.0 Year(s)
2.40 LPA TO 3.00 LPA
We are a dynamic and innovative Ad-Tech company dedicated to empowering publishers and advertisers by leveraging advanced technology to deliver ads in the most impactful and effective manner. We are committed to helping publishers optimize their revenue streams while ensuring advertisers achieve a strong return on investment (ROI) through our ...
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We are looking for a motivated and detail-oriented Audit & Compliance Executive to join our team. The ideal candidate will support statutory and internal audit activities, assist in compliance functions, and help maintain accurate financial records under the guidance of experienced partners.
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Description:As an Associate Finance, you will play a pivotal role in ensuring the efficiency and accuracy of our financial operations. You will be responsible for designing and implementing Standard Operating Procedures (SOPs) and Risk Control Matrices (RCMs), Account Payable End to End, Good in Journal entries, overseeing their execution, and ...
3 Opening(s)
0.6 Year(s) To 1.0 Year(s)
2.40 LPA TO 3.00 LPA
Roles:
Should be able to execute different reports/processes properly without errors.
Should be able to understand the requirements quickly & have the ability to prepare detailed documents
Should be able to coordinate different topics within or outside teams effectively
Preferred to have e-commerce domain knowledge at process level & execution side.
Should have thought process to analyze the existing process limitations & make suggestions on improvements.
Should be able to prepare based tools using formulas to work upon & debug the existing Excel-based tools to resolve queries.
Make documentation with formatting and proper detailing
Basic knowledge of Excel working with formula handling & reporting.
Need to do multitasking, able to deliver tasks on time with expected quality
Work closely with the German team for operative processes/execution/deliverables.
Flexible to adopt the changes in terms of processes/task handling.
We wish:
At least bachelor in any stream or equivalent experience
At least 1 year of experience in MS Excel or similar office tools – is preferred
Proficiency in MS Excel with Advanced skills like Power Query, Pivot, VB
Scripting, Macros.
Documentation skills
Good Communication skills, at least speaking in English is required
Good analytical skills
Eager to know/experiment with new technology and tools
Web Browsing, the ability to search quick results from web
Experience in process documentation & presentation is preferred
Ability to work independently with little or no daily supervision
We Offer:
Professional challenges and career development opportunities.
A motivating work environment, flat hierarchical structure, numerous
company events that cannot be forgotten and fun at the workplace with flexibilities.
Freedom to realize your own ideas & individual career & development opportunity.
4 Opening(s)
1.0 Year(s) To 5.0 Year(s)
2.40 LPA TO 3.60 LPA
Excel Reporting
?Work with onshore clients to gather information about the excel reports.
?Create Excel Reports by following instructions provided by the client
?Compile, verify the 2accuracy, and sort information according to priorities to prepare source data.
?Review data for deficiencies or errors, correct any incompatibilities if possible and check output.
?Comply with data integrity and security policies.
?Ensure proper use of office equipment and address any malfunctions.
?Keep information confidential.
Department
?Customer Success, Service & Operations
Employment Type
?Full Time, Permanent
Required Candidate Profile
?Advanced knowledge of Microsoft Excel including pivot tables
?Must be fluent in speaking and writing English.
?Good typing skills and accuracy
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Compiling, verifying the accuracy and sorting information to prepare source data for computer entry
Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output
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Store and sort financial and non-financial data in electronic form and present reports
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Coordinate with all departments and teams by managing schedules, filing important documents and communicating relevant information
Ensure the adequacy of sales-related equipment or material
Respond to complaints from customers and give after-sales support when requested
Store and sort financial and non-financial data in electronic form and present reports
Handle the processing of all orders ...
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1.80 LPA TO 3.00 LPA
Coordinate with all departments and teams by managing schedules, filing important documents and communicating relevant information
Ensure the adequacy of sales-related equipment or material
Respond to complaints from customers and give after-sales support when requested
Store and sort financial and non-financial data in electronic form and present reports
Handle the processing of all orders ...