841 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Job OverviewWe are looking for a Junior Accountant to join our Accounts team. The ideal candidate should have a strong understanding of basic accounting principles and be eager to build a career in finance. This role offers an excellent opportunity to gain hands-on experience in a collaborative and growth-oriented environment. Key ...

Job Summary Looking for Staff Accountants with bookkeeping and accounting experience in a US CPA firm environment. Key ResponsibilitiesManage AP, AR, and bookkeeping activities.Perform bank and credit card reconciliations.Prepare monthly and annual financial reports.Support W-2 and 1099 preparation.Work on QuickBooks and Excel-based reporting.Required Skills & QualificationsBachelor’s degree in Accounting, Commerce, or Finance.Minimum ...

Job Summary We are looking for a proactive and detail-oriented E-commerce Marketplace Executive with hands-on experience in managing multiple online marketplaces. The ideal candidate will be responsible for end-to-end marketplace operations, including seller account management, product listings, inventory control, order management, advertising campaigns, and driving online sales growth across various e-commerce ...

Job Summary We are looking for a motivated and detail-oriented Inter CA to join our team. The candidate will assist in executing statutory, internal, and tax audit assignments for clients across various industries while ensuring compliance with applicable accounting standards and regulatory requirements. Key ResponsibilitiesAssist in planning and execution of statutory, internal, ...

Job Summary We are looking for a proactive and experienced Site Engineer – Civil to oversee day-to-day construction activities and ensure smooth project execution at site. The ideal candidate should have hands-on experience in residential construction, site supervision, quality control, labour management, and project coordination while ensuring projects are delivered safely, ...

Key Responsibilities Prepare and file GST Returns, including GSTR-1, GSTR-3B, and other periodic returns within prescribed deadlines. Draft and submit responses to GST notices, ensuring accuracy, proper documentation, and adherence to statutory requirements. Manage the preparation and filing of additional GST-related statements and compliance as mandated under the GST law. Maintain accurate GST records, books, and reconciliation ...

Job SummaryWe are seeking a detail-oriented and motivated Accountant to join our Chartered Accountant firm. The ideal candidate will be responsible for maintaining financial records, preparing statutory compliance, assisting in audits, and ensuring accurate accounting in accordance with applicable laws and accounting standards. Key Responsibilities • Finalisation of monthly, quarterly, and annual ...

Job Summary We are looking for an enthusiastic and detail-oriented HR Executive to support key Human Resources functions across Talent Acquisition, Employee Lifecycle Management, HR Operations, Employee Engagement, and Administration. The ideal candidate should have strong coordination and organizational skills, attention to detail, and a passion for creating a positive employee experience. ...

Job Summary: We are seeking an experienced Senior Data Analyst to drive data-driven decision-making across business functions. The ideal candidate should possess strong expertise in analytics, data engineering, automation, and stakeholder management. This role requires hands-on experience in building scalable ETL pipelines, analytical data models, automated reporting systems, and advanced analytics ...