434 Job openings found

Daily Responsibilities: Implement and manage Continuous Integration/Continuous Delivery (CI/CD) environments and tools.   Solutioning, Designing and developing business application functionality. Perform fit-gap analysis mapping business requirements to Salesforce best practices, capabilities, features. Declarative solutioning using Salesforce cloud offering (Service, Sales, and Community)/ AppExchange. Utilize best practices to perform operational support, enhancements, and bug fixes as ...

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Job Summary We are looking for a proactive and detail-oriented E-commerce Marketplace Executive with hands-on experience in managing multiple online marketplaces. The ideal candidate will be responsible for end-to-end marketplace operations, including seller account management, product listings, inventory control, order management, advertising campaigns, and driving online sales growth across various e-commerce ...

We are looking for an ambitious and strategic Growth Lead / GTM Lead to drive the company's market entry and expansion across the United States, United Kingdom, and Germany. This is a senior, high-ownership role at the intersection of business development, marketing strategy, and sales execution. You will build the company's pipeline from the ground up in ...

We are looking for an ambitious and strategic Growth Lead / GTM Lead to drive the company's market entry and expansion across the United States, United Kingdom, and Germany. This is a senior, high-ownership role at the intersection of business development, marketing strategy, and sales execution. You will build the company's pipeline from the ground up in ...

Role Overview: We are looking for a creative and detail-oriented Copywriter with 3+ years of experience, preferably in a marketing or advertising agency environment. The candidate should have a strong command of language, storytelling ability, and a knack for creating engaging, impactful, and brand-driven content across digital platforms. Words that don’t just ...

We are looking for an ambitious and strategic Growth Lead / GTM Lead to drive the company's market entry and expansion across the United States, United Kingdom, and Germany. This is a senior, high-ownership role at the intersection of business development, marketing strategy, and sales execution. You will build the company's pipeline from the ground up in ...

Role SummaryWe are looking for a Marketing Automation Specialist to manage customer lifecycle communicationsacross Email, SMS, WhatsApp, Push Notifications, and RCS. The role involves campaign execution,marketing automation, audience segmentation, performance analysis, and customer engagementinitiatives.Key Responsibilities● Plan, execute, and optimize campaigns across multiple communication channels.● Create and manage automated customer journeys ...

Job Summary We are seeking a qualified Chartered Accountant with 5 years of post-qualification experience in Financial Reporting, Accounts Receivable, and Finance Operations. The ideal candidate will be responsible for overseeing end-to-end reporting activities, managing receivables processes, ensuring strong financial controls, and driving operational excellence across finance functions. ...

Job Summary:We are looking for a proactive and result-oriented Lead Generation Executive to drive outbound business development initiatives. The ideal candidate will be responsible for identifying target accounts, generating qualified leads, engaging with decision-makers, and scheduling meetings for the sales team. This role requires strong prospecting, communication, and relationship-building skills, ...