1173 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Job Summary We are looking for a proactive and detail-oriented E-commerce Marketplace Executive with hands-on experience in managing multiple online marketplaces. The ideal candidate will be responsible for end-to-end marketplace operations, including seller account management, product listings, inventory control, order management, advertising campaigns, and driving online sales growth across various e-commerce ...

Key Responsibilities Prepare investor presentations, pitch decks, teasers, and information memorandums. Conduct industry, market, and company research. Analyze business models, competitive positioning, and growth opportunities. Assist in Quality of Earnings (QoE) and transaction analysis. Review and analyze financial statements and operational data. Prepare reports, investment summaries, and client deliverables. Reviewing bookkeeping and identifying and issues in bookkeeping Required ...

Job Summary We are looking for a qualified Chartered Accountant with 4 years of post-qualification experience in Financial Reporting. The ideal candidate should possess strong expertise in financial statement preparation, management reporting, statutory compliance, and financial analysis, along with the ability to work in a dynamic business environment. . ...

About the Job As an Integration Specialist, you will play a key role in designing, developing, and maintaining secure, scalable, and reliable integrations across Microsoft platforms, enterprise systems, and cloud applications. You will work closely with architects, developers, application specialists, infrastructure teams, and business stakeholders to ensure seamless data exchange and robust ...

About the Role We are looking for a Certified Data Scientist with strong analytical, statistical, and machine learning expertise to join our Automation Engineering team. The ideal candidate will be responsible for analyzing complex datasets, developing predictive models, deploying AI solutions, and supporting customers in understanding process control requirements. This role requires ...

Role Overview We are looking for a detail-oriented and analytical finance professional to manage accounting operations, financial reporting, and MIS activities. The role requires strong expertise in accounting controls, reporting, and stakeholder coordination to support effective business decision-making and operational efficiency. Key ResponsibilitiesManage end-to-end accounting operations ensuring accuracy, compliance, and timely closuresHandle ...

Role Overview: We are looking for a technically skilled and customer-focused Pre-Sales Technical Specialist to support the sales team in delivering tailored IT infrastructure solutions. The candidate will act as a technical bridge between clients and internal teams, providing guidance across networking, servers, storage, cloud, cybersecurity, and enterprise IT solutions. Key ...

Role OverviewThis is a mission-critical role focused on daily, weekly, and strategic planning of steel processing, ensuring zero chaos, maximum yield, and minimum wastage. You will bridge business goals and factory execution—aligning orders, material, machine availability, nesting logic, and downstream requirements.You will be the nerve centre for production movement and ...

Role Overview The Centre of Excellence for Urban Transport at the organisation focuses on advancing sustainable, efficient, and equitable urban mobility solutions across India. The Senior Transport Planner will contribute to research, advisory, and capacity-building initiatives. The role involves technical project delivery, transport data management, stakeholder coordination, and business development support. Key ...