499 Job openings found

Key Responsibilities: Understand business processes and products for the assigned business functions thoroughly so client management is smooth. DSA online and offline agencies are clients to be managed  Interacting with the existing key client stake holders day in- day out for a smooth process and maintaining the relationship which helps to grow ...

Key Responsibilities: Developing a framework that is core to the loan decision making process in the company Communicate ideas and hold discussions with product and non-tech personnel to find potential solutions Monitor the results in production to find potential improvementsCome up with optimizations to the framework to make the process more smooth and ...

We are looking for an influential Leader who would take our already growing business to new heights.  The person is expected to lead a team of highly motivated young brains to improve overall operations  funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of  Booking ops team in the right direction on a day-to-day basis.     KRAs:  -Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)  -Ensuring that the sourcing partners also meet the set targets by extending the support required   -Maintaining and improving month on month conversion numbers to reach the level of competition   -Initiating the calling effort right from top of the funnel to improve overall efficiencies  -Taking the existing customer service and quality team to a level of significance     Roles and responsibilities:  -Prepare monthly target plan, AOP in liaison with core sales team   -Drive the outbound and inbound calling teams in the directions of set targets  -Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets  -Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs  -Bring down the time for FTR in line with competition  -Lead process optimization from people and system perspective  -Display a data driven approach in decisions taken to improve productivity   -Collaborate with sales team to ensure adequate top of the funnel flow to achieve targets   -Ensure marketing efforts to reach to customers who may drop off  -Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time  -Extend support required to Fin-Ops team in reconciliation of payments    Required Skillset:  -Experience in disbursing small ticket personal loans in huge quantities is a must  -Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired   -Experience of handling large teams of tele-callers, TLs & Managers for at least 2 yrs  -Ability to work under pressure, Patience and ability to listen to and take care of team issues   -Should be okay to get hands dirty by working very close to front runners   -Should have excellent data reading ability   -Experience of handling customer service and quality teams  -Excellent negotiation skills, vendor management skills and persuasion abilities.  

Key Responsibilities : New Client Acquisition: Accelerate customer adoption in India through well-developed sales engagements and successful Go to Market Strategy. • Business Renewal: Achieve sales targets by growing business from existing clients. • Lead Generation: Develop a database of qualified leads through referrals, digital media, canvassing and cold calling. • Closure and Collection: ...

The objective is to guide the Customer Service Specialist through the Inbound Traffic Handling Process to effectively navigate inbound customer interactions within the Customer Service Centre. Assist clients effectively and create cases in eManager as per the said process. Key Responsibilities : • Provides customer support to individuals who contact the Customer ...

We are looking for an Assistant Manager HR to oversee all aspects of human resources practices and processes.   Responsibilities: Organizing and maintaining Employee records Regular Update Employee Leaves and Internal database Responsible for distributing goal sheet and getting the acceptance of Goal sheet from employees Assist in developing Manpower planning and Budgeting Monitor costs and expenses ...

Job Description :  Perform risk assessment of site & operation model and frame mitigation measures  Manage physical security of sites through guarding service & monitor optimum functioning of electronic surveillance devices .  Ability to work on various tools & perform trend analysis using data mining, monitoring and related analytics to detect patterns indicating ...

Eligibility Criteria Looking to manage International B2B process Ready to work in flexible shifts. Excellent verbal and written communication skills. Excellent interpersonal skills, with the ability to communicate with and relate to all levels both within and outside the organization. Should be dynamic, energetic, assertive besides excellent communication and presentation skills Key Responsibilities Ensure completion of sales ...

Internal IT Systems Internal IT Systems and End User Support, Licensing compliance, Procurement and Budget control. Ensure provision of a high-quality desktop support service, Supervising the IT Support Engineers/Team Information Security Lead a strategic and comprehensive information security and risk management processes and program to ensure that the integrity, confidentiality, and availability of information ...

Job Description   Designation: Site Engineers - Electrical Job Location: Kalpana Electricals, Ahmedabad Department: Service - AMC Grade/ Level:     Direct Reporting To: Manager / Administration at Client Office   Direct Reportees:   Technician New Position/ Back Fill: Back Fill No. of openings: 1   Job Purpose: The candidate shall be responsible for overall service to the customer. Also he will be responsible for coordination with client in initial process stages like ...