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Job Overview:  We are seeking a highly skilled Business Analyst with proven experience in team management to join  our dynamic team. In this role, you will be responsible for analysing business requirements,  developing solutions, and driving process improvements while managing and mentoring a team of analysts. The ideal candidate will possess a blend of analytical expertise, leadership capabilities, and  strong communication skills.    Key Responsibilities:  Business Analysis:  ∙Collaborate with business stakeholders to gather, document, and analyse business requirements.  ∙Translate business needs into detailed functional specifications and ensure alignment with business goals.  ∙Perform data analysis and identify trends, providing actionable insights to support decision-making.  ∙Evaluate existing business processes, systems, and workflows to identify inefficiencies and propose improvements.  ∙Develop and implement solutions that align with business strategy and objectives.  ∙Conduct feasibility studies and risk assessments to ensure the viability of proposed solutions.  Team Management:  ∙Lead, mentor, and guide a team of business analysts in the execution of daily tasks, project work, and professional development.  ∙Delegate tasks effectively to ensure team productivity and meet project deadlines.  ∙Provide ongoing coaching, performance feedback, and career development support to team members.  ∙Foster a collaborative team environment by encouraging open communication and knowledge sharing.  ∙Conduct regular team meetings to review progress, discuss challenges, and plan next steps.    Project Coordination:  ∙Act as a liaison between business stakeholders, IT teams, and other departments to ensure successful project execution.  ∙Assist in the creation and management of project timelines, ensuring on-time and within-budget delivery.  ∙Track and report on project progress, identifying potential risks and providing mitigation strategies.  ∙Develop user stories, use cases, and process flow diagrams as part of project documentation.  ∙Participate in UAT (User Acceptance Testing) and validate that the delivered solution meets the business requirements.  Stakeholder Engagement:  ∙Build and maintain strong relationships with internal and external stakeholders to understand their business needs and challenges.  ∙Facilitate workshops, presentations, and meetings to gather requirements and communicate findings effectively.  ∙Provide regular updates to management on project progress, challenges, and key achievements.  ∙Act as the key point of contact for stakeholders during the analysis, design, and implementation phases of projects.    Skills & Qualifications:  Required:  ∙Bachelor’s degree in business, IT, or related field.  ∙4+ years of experience as a Business Analyst, with team management role.  ∙Strong experience in gathering and analysing business requirements, process mapping, and data analysis.  ∙Proven track record of leading teams to deliver projects on time and within scope.  ∙Solid understanding of project management, and requirements engineering.  ∙Proficiency in business analysis tools (e.g. JIRA, Microsoft DevOps, MS Excel, Visio, etc.)  ∙Strong communication skills, both verbal and written, with the ability to present complex information clearly.  ∙Ability to manage multiple projects simultaneously and work under pressure in a fast-paced environment.  ∙Strong problem-solving and critical-thinking skills.  Preferred:  ∙Experience with Agile methodologies and working in Agile teams.    ∙Familiarity with business intelligence tools (e.g. Power BI) and data analysis platforms.    Key Competencies:  ∙Leadership: Ability to lead and motivate teams, manage performance, and foster collaboration.  ∙Analytical Thinking: Strong capability to assess complex situations, break them down, and propose effective solutions.  ∙Communication: Excellent interpersonal skills to interact with various stakeholders at all levels.  ∙Time Management: Ability to prioritize tasks and manage deadlines efficiently.  ∙Adaptability: Willingness to adapt to changing business needs and technologies.  ∙Problem Solving: Creative and resourceful approach to identifying and solving business  challenges. 

The BA, FICO will be responsible for analyzing the business needs of the operations area with the primary purpose of eliciting high-level requirements, capturing business needs, identifying problems, and proposing solutions. This role will work with business partners to elicit high-level requirements and capture business needs to understand technology solutions ...

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