164 Job openings found

  Key Responsibilities: Calendar Management: Schedule and organize appointments, meetings, and events. Keep track of deadlines and remind the employer of upcoming commitments. Communication: Screen and prioritize incoming calls, emails, and other correspondence. Draft and prepare emails, letters, reports, and other documents on behalf of the employer. Travel Arrangements: Make travel arrangements, including booking flights, accommodations, and transportation. Prepare travel ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

Do you have a passion for technology and helping others? In this role, you’ll work to resolve technical requests or complex queries from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you’ll be the difference between their customer experience being ...

Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities Answering potential customers' questions and sending additional information per email.  Keeping up with product and service information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of ...

Responsibilities: Respond to emails and phone calls promptly. Provide excellent customer service as the first point of contact. Address administrative queries from employees and clients. Prepare spreadsheets, manage online records, and create presentations. Handle customer interactions on social media platforms. Schedule meetings, organize calendars, and manage contact lists. Perform market research and data organization. Book travel arrangements and ...

Job Summary: We are seeking a proactive and results-driven Relationship Manager with experience in handling business loans and Direct Selling Agents (DSAs). The ideal candidate will manage key relationships with DSAs, meet with partners, and handle client interactions via phone, ensuring smooth business loan processing. You will be responsible for ...

We are looking for a motivated and well-spoken candidate to join our sales team. The incumbent will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. Communicating with customers, making outbound calls to potential customers, and following up on accounts Act as a ...

Overview: We are seeking motivated Tele Callers to drive lead generation and promote our insurance products to potential clients. Key Responsibilities:- Make outbound calls to introduce insurance products and services.- Generate leads and build a strong pipeline of potential clients.- Answer customer inquiries about policies, coverage options, and pricing.- Collect customer feedback ...

Role Summary:The FinOps Manager will lead a team responsible for the end-to-end reconciliation process for easy loans (EDI), ensuring accurate daily and monthly reporting to lenders (NBFCs). This role involves managing data reconciliation, working with cross-functional teams to enhance process efficiency, and providing key operational insights to senior leadership. The ...

We are looking for a motivated and well-spoken candidate to join our sales team. The incumbent will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. Communicating with customers, making outbound calls to potential customers, and following up on accounts Act as a ...