6 Job openings found

Job Description: We are seeking a dynamic and customer-oriented individual to join our team as a Customer Service Agent. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent communication skills, ...

The role of an employee relations executive is to liaise between the management and the employees, manage the   on-boarding to separation handle grievances, employee engagement.   Liaison between management and employees Know the organization, the values and culture and educate the employees for better organizational alignment Be updated about the various policies and processes ...

We are looking for an Assistant Manager HR to oversee all aspects of human resources practices and processes.   Responsibilities: Organizing and maintaining Employee records Regular Update Employee Leaves and Internal database Responsible for distributing goal sheet and getting the acceptance of Goal sheet from employees Assist in developing Manpower planning and Budgeting Monitor costs and expenses ...

Roles & Responsibilities : Experience & understanding of teams in product-based organizations/NBFC’s/ Banks. To design and roll-out HR strategy basis the business plan & needs of the business Develop employee connect to proactively understand the issues, concerns of employees and take corrective action plan Implement talent management agenda and practices for business units in ...

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

Essential Functions• Recruit, select, train, assign, schedule, coach, counsel and discipline employees• Communicate job expectations, planning, monitoring, appraising and reviewing jobcontributions• Plan and review compensation actions, enforcing policies and procedures• Contribute operations information and recommendations to strategic plans andreview, prepare and complete action plans; Implement production, productivity,quality and customer service ...