40 Job openings found

Job Description: We are seeking a dynamic and customer-oriented individual to join our team as a Customer Service Agent. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent communication skills, ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

Overview: We seek a Customer Support Specialist with at least 1 year of experience and a functional understanding of Tally or other ERP. The ideal candidate will be soft-spoken, patient, and skilled in delivering exceptional customer service. Responsibilities: Provide support and assistance to customers using. Troubleshoot and resolve customer issues in a timely ...

Overview: We are seeking a proactive Relationship Manager to enhance our sales and marketing efforts. This role is vital in driving new business development while ensuring exceptional client support and service delivery. Key Responsibilities: New Business Development: Identify and pursue new client opportunities to expand our customer base. Client Support: Provide ongoing assistance to clients by ...

  Job Descriptions Role Head sales and Marketing Designation Sr. Manager Sales and Marketing Department Sales and Marketing Reporting to Director Reportees Sales and Marketing team.   Job summary To establish Dewas Metal section Group as Market leader [in terms of market share, revenues & customer satisfaction] while achieving sales & marketing targets through a competent Marketing ...

  Job Descriptions Role Head sales and Marketing Designation Sr. Manager Sales and Marketing Department Sales and Marketing Reporting to Director Reportees Sales and Marketing team.   Job summary To establish Dewas Metal section Group as Market leader [in terms of market share, revenues & customer satisfaction] while achieving sales & marketing targets through a competent Marketing ...

  The Customer Service Mail Support Representative is responsible for providing excellent customer service to customers who have questions or concerns about their account. This includes responding to customer emails in a timely and accurate manner, resolving customer issues, and providing excellent customer service. 1st and 2nd Saturday will be off, along ...

Position Overview: We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader. The ideal candidate will be responsible for overseeing a team of customer service representatives, ensuring exceptional service delivery to our valued customers. This role requires a strong focus on people ...

  Job Summary: Join our fintech call center team as a Customer Support Executive. Help clients navigate financial products and services, deliver exceptional customer service, and resolve inquiries efficiently. Key Responsibilities: Client Interaction: Handle calls professionally. Assist with financial inquiries.  Strong communication skills with the ability to communicate effectively with internal and  external contacts Issue Resolution: Investigate and resolve concerns. Ensure compliance and security. Documentation and Training: Maintain records. Stay updated on products. Qualifications: Bachelor's degree preferred. Customer ...

Who are we? A global leader in innovative polymer-based solutions for key industries and critical infrastructure. We are one of two Business Areas within the company Group, with a total of about 6,200 employees around the world. We are committed to advancing operational performance in marine, port and built infrastructure, empowering our ...