299 Job openings found

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

  The Customer Service Mail Support Representative is responsible for providing excellent customer service to customers who have questions or concerns about their account. This includes responding to customer emails in a timely and accurate manner, resolving customer issues, and providing excellent customer service. 1st and 2nd Saturday will be off, along ...

A Customer Service Project Coordinator is responsible for managing customer experience from when they are scheduled for installation to the completion of the installation. This role involves potentially communicating with various stakeholders and ensuring the company hits the monthly Installation targets. Additionally, the Customer Service Project Coordinator will also be ...

1st and 2nd Saturday will be off, along with all sundays   Responsibilities : Resolve customer queries and complaints in a timely and effective manner Respond to customer inquiries and resolve issues promptly and professionally through phone calls, emails, live chat, and other digital channels. Maintain a high level of product knowledge to address customer ...

Responsible for P&L driven decisions for the assigned area helps a company grow by identifying and developing new business opportunities Identifying new markets Contact to leads and convert them to business. Arrange a meeting to discuss the product and close the deal. Strong communication and interpersonal skills for building meaningful relationships with clients Extensive knowledge of ...

Are you a seasoned CS professional with a passion for law and a desire to work with an innovative online legal service provider? If so, we want you on our team.What We're Looking For:Experience Matters: We're seeking a CS  from an online legal service provider or a CS firm. But ...

Job Description: We are seeking a dynamic and customer-oriented individual to join our team as a Customer Service Agent. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent communication skills, ...

Role Overview: As a Supply Chain and Order Management Specialist, you will be responsible for overseeing the end-to-end order management process while driving process excellence initiatives within the supply chain and logistics functions. You will play a critical role in optimizing order fulfillment processes, enhancing supply chain efficiency, and ensuring ...

  The incumbent will be responsible for overseeing the entire product development lifecycle, including Ideation, conceptualization, design, development, testing, and launch of innovative products. The role requires a combination of engineering expertise, commercial skills and leadership Qualities to drive cross-functional teams and deliver high quality products to optimize Time-to-Market and Costs.     Roles:   Lead and manage the end-to-end product life cycle from ideation, conceptualization, designing, engineering, validation and launching of new products. Undertake product development initiatives for: increasing product capacities to achieve product-market fit. Cost optimization to meet target cost objectives. Improve product throughput and efficiency. Work in collaboration with the sales team to drive changes in product features based on feedback from the market and customers. Technology team to optimize the technology. Pursue long term plans for developing continuous processing equipment. Build, direct and supervise a design & engineering team with domain expertise in the areas of blending (reactor technology), material movement, fabrication, drying, cooling, Internet of Things etc.   Develop a quality policy and establish quality standards, including getting appropriate quality certifications from external/regulatory bodies    Vendor development  Identify & develop fabrication vendors, based on identified parameters and quality benchmarks, for equipment manufacturing. Work in close collaboration with vendors to :- Achieve manufacturing and delivery lead times and reduce Time-to-Market. Optimize design and cost, including cost of outsourced components , Improve product quality and efficiency. Manage vendors’ relationships to evolve them as long-term strategic partners. Installation & Commissioning  Build, direct and supervise a team of installation and commissioning professionals. Develop appropriate SOPs to ensure quality & efficiency in the installation & commissioning of equipment.  Operation & Maintenance  Design a maintenance schedule for the equipment during the warranty and out-of-warranty periods. Build, direct and supervise a team for the operation and maintenance of equipment Building and implementing adequate training modules to impart training on the equipment to the internal team as well as to the customers  Design & develop ‘Product manuals and SOPs’, for use by customers. Collaborate with Sales team to develop revenue stream of Annual Maintenance. Set up ...

 We are looking for a motivated and well-spoken candidate to join our inside sales team. The incumbent will develop relations with existing customers, communicate with customers, understand their needs, and ensure a smooth sales process.    Responsibilities: Communicating with customers, making outbound calls to potential customers, and following up on accounts Act as a ...