21 Job openings found

Responsibilities will include: ● Enable customers to submit their KYC information through a video call from any place of their convenience, ensuring compliance, faster on-boarding and minimize time to revenue.● Provide excellent customer service to customers by face-to-face interaction to expedite the KYC process.● Perform Customer Due Diligence as per the laid ...

Responsibilities will include: Review VKYC/KYC information obtained by the checker team for completeness and accuracy in line with regulators requirements Performing 6-eye checks on collected KYC information and ensuring accuracy in our systems Identify red flag situations and escalate in line with policy and procedures Conduct root cause analysis by identifying & analysing areas ...

TC- UPTO- 1.70 LPA to 2.00 LPA + Incentives    1.Check the Files as per company standards and ensure there no mistakes in data entry  before files achieves DOVR status.    2.Ensure all DOVR files achieve status ITPD or ITSC within 4 hours of the file achieving  DOVR status.    3.Prepare a note sheet with notes reflecting all queries and pending documents. This note  sheet is the support tool to call the customer and resolve pending issues    4.NECESSARILY call the customer. We expect all customers to be called so that we  acknowledge the receipt of his application and papers. Confirm pending documents,  agree to next action for every document and query. There are instances when a customer  is unable to take a call, in such cases send an email.    5.Prepare the interview sheet on line and as part of the interview sheet, update all pending  documents and queries. All pendency’s to be assigned for next action, date & time, the  person who will perform the next action.    6.Refresh dashboard to understand if all pending documents and queries are resolved even  while the status remains ITPD.    7.Ensure all actions due by all concerned are taken, follow up done with the customer and  SO, if required, new action date and time assigned. Wherever required due escalations  to be done for non-performance of action due    8.It is expected that the Officer Credit will complete the file and move it to RHDFC stage  in 3 working days of the file achieving DOVR status.    9.80% of the files submitted as RHDFC should not appear in File Requirements (FR).    10.The rest 20% should be resolved within 2 working days of the FR being raised.      11.All queries raised or pending documents identified by the team need to examined and in  case not found genuine, revert to them immediately so that the file does not reflect in  FR for the wrong reasons.    12.If the FR status is agreed upon, then speak to the customer and / or the SO, resolve the  query, update and revert to HDFC. In case the query resolution requires submission of a  document, try to secure the same on email preferably so as to save time. If the  documents are voluminous or cannot be mailed for any other reason, ensure assignment   to the customer and / or the SO such that the files move to Re-review stage within 2  days of the FR being raised.           Skill sets required for this job description:  ?Conversation Skills:  The OC should be able to converse in the local and English  language fluently. Must not reflect a local language bias whilst conversing in English  ?Analytical Skills: Ability to analyze the individual’s application in terms of ability to  pay, reasons for the person to pay a higher EMI than the norms, derive the cost of  property taking into account localized costs elements, decipher KYC documents and  ensure compliance, read the CIBIL report and interpret scores. Identify any hints of  fraud in documents or nervousness in speech leading to suspicion. Ability to read a bank  statement, identify abnormal trends and seek clarifications.  ?Ability to convince: Must possess probing skills to ask and seek so as to be convinced  herself. Carry convictions and ability to convince through written language and if  required through verbal skills another person in HDFC appraising the file.    Appraisal:  1.Loan Application Form:  i. KYC check on address and identity with the KYC documents submitted.  ii. Income details match with the income proof papers provided  iii. Bank details on the form match the statements provided  iv. Property cost on the form matches with property related documents provided  v. Own contribution details on the form match with proof provided  vi. BSA code mentioned on the form matches the one reflecting on the system  vii.Obligations mentioned on page 3 of the form reflect in the bank statements  viii. Property address as mentioned on the form and the property documents submitted  ix. Signature on the form matches with signatures on self-attested KYC documents    Eligibility: -    1-MBA in Finance stream is must.  2-He/She must have 01 years of Experience in Processing of Home Loan Self Employed  Cases/Files.  3-He/She must Excellent Communication Skills.  4-He/She must be able to Discuss with Customers and concern Managers as and when required. 

Key Responsibilities:Functional Expertise:Loan Process Management: Manage the entire loan lifecycle, including KYC, disbursal, collection marking, loan cancellations, etc.Verify loan documents and agreements in line with SOPs and within defined TAT.Validate KYC documentation and monitor loan cancellations.Process Optimization: Continuously review and modify processes to reduce TAT and improve productivity with a ...

Job Summary:We seek a highly skilled Loan Operations Manager to oversee and streamline the loan disbursement process.This role will ensure accuracy, compliance, and efficiency in loan processing, KYC verification, reconciliations, and disbursement activities. The ideal candidate will manage a team, handle escalations, and work closely with internal and external stakeholders ...

Responsibilities:-         ?Apply in-depth specialty knowledge to complete tasks related to Know  Your Client (KYC & VKYC).    ?Participate in AML training offered through the business.    ?Working knowledge of AML regulations and experience preferred.    ?Proficient computer skills with a focus on Microsoft Office applications.    ?Maintain accurate, organized and current compliance records and  documentation in a manner consistent with the department's needs.    ?Perform V-CIP journey with client over call to verify client KYC.    ?Interaction with the cross-functional team to resolve any internal queries  related to the loan application.    ?Client communication or confirmation for any issue in shared documents.    ?Perform Dedupe checks to know any fraud application or any other details  linked with client loan application.    ?Head responsibility for the loan processing.

1. Lending Operation: Owning end-to-end Lending operations flow – including, KYC verification, disbursals, post-disbursal collection flow, Customer support, Partner coordination, etc.; including -Loan disbursal flow, adhering to the designed process Loan KYC & verification process with accuracy and efficiency Reconciliations from system and bank transfers Validation of loan documents Loan cancellation process, etc. Owning the Customer ...

Key Responsibilities:   As part of Credit team for Salaried Personal Loan: The primary job of the credit manager is to understand: the business dynamics products on offer various segments to whom we lend To check the KYC of the customer in line with Risk policy to avoid fraudulent activities Review and underwrite a broad range of ...

The Legal Operations role involves managing the entry, tracking, and organization of legal data and documents. Responsibilities include data entry, ensuring proper tracking of legal documents, identifying discrepancies, and managing document storage and retrieval. Regular updates to trackers and MIS are required. Basic knowledge of document storage and uploading is ...

Key Responsibilities: Ensure compliance, accuracy, completeness of loan application to assess credit worthiness of individuals Scrutinizing KYC documents as per internal Risk policy Analyze and understand cash flows in the bank statements and credit reports case by case to determine if a loan should be approved or rejected and upholds the Credit guidelines    Key ...