39 Job openings found

Responsible for loan collections with good communication skills  Make outbound calls for collections. Advising on repayment plans to suit the level of debt and customer circumstances. Escalating calls to managers when required. Adhering to legislative guidelines  Entering data and maintaining accurate records. We are facilitating advanced collections activities, such as sending letters of demand and reminder ...

Responsibilities Perform unbiased Quality audits and analyse results to determine process improvement opportunities.Should be able to handle 1:40 ratio of callers.Analyse current tele-collections processes and identify gaps or defects to improve overall effectiveness and take-up the inputs with all stakeholders.Define/recommend process improvements to meet current and future collections targets/standards.Quality analyst will ...

Responsibilities: Telecalling: Initiate collection efforts through outbound calls to customers with overdue payments. Customer Interaction: Professionally negotiate repayment terms, understanding customers' financial situations. Payment Follow-Up: Ensure timely repayments and maintain accurate records. Collections Targets: Meet individual collection goals set by the team lead or manager. Customer Assistance: Resolve payment-related queries or concerns. Compliance: Follow legal and ...

The Sales Manager role would be responsible for achieving the overall sales targets completing collections from his/her territory and ensuring complete management of P&L including new customer acquisition and managing the existing clients. Roles & Responsibilities-  Ensure Sales & Margin budget achievement on a weekly & monthly basis. Technical Competency- Participate in all ...

Roles & Responsibilities:   Evaluate the creditworthiness of customers and clients by analyzing financial information, credit reports, and other relevant data.  Make informed credit decisions based on established policies and risk parameters.  Manage the end-to-end credit approval process, ensuring accuracy and efficiency.  Collaborate with sales and customer service teams to gather necessary information for credit evaluations.  Prepare ...

Description: Monitoring of daily collections into bank account, transfers to the relevant partners and its updation into the dashboard Verification of daily MIS received Daily reconciliation of data received on folder (sftp) or mails received from lending partners Sending / monitoring of daily repayment MIS to the partner Analyse the differences across variable and provide ...

Key Responsibilities: experience in Lead, mentor, and coach a team of tele callers focused on debt collections to ensure they meet performance targets and deliver outstanding customer interactions Develop and implement strategies to enhance the team’s productivity, efficiency, and overall collections performance Monitor team members’ calls for quality assurance and provide constructive feedback ...

Job description Call Center Head Location: Hyderabad (India) ROLE This role of Head of Call center requires successfully implementing best call center practices and procedures aligned with Collections standards. This role would require driving all strategies for effective banking collections service delivery. Reporting to the Head of Collections, ...

We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments ...

We are looking for a Assistant collections manager to monitor the team and oversee the procedures to reduce the amount of unpaid debt the company incurs. You will also be responsible for negotiating extensions with clients or write-off debt to minimize the company’s potential loss of income. To be a successful ...