69 Job openings found

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Job Summary:We are looking for a proactive and result-oriented Lead Generation Executive to drive outbound business development initiatives. The ideal candidate will be responsible for identifying target accounts, generating qualified leads, engaging with decision-makers, and scheduling meetings for the sales team. This role requires strong prospecting, communication, and relationship-building skills, ...

Job Summary We are looking for an experienced and dynamic HR Manager to lead and manage the overall HR function of the organization. The candidate will be responsible for recruitment, employee engagement, HR operations, compliance, performance management, talent retention, succession planning, and policy implementation. The ideal candidate should possess strong leadership, people ...

  We are hiring for a well-established organization looking for a skilled and detail-oriented Accountant to manage accounting operations, statutory compliance, and payroll activities. 🔹 Key Responsibilities: Day-to-day accounting entries in Tally ERP 9 Bank & cash reconciliation Scheduling and processing outstanding vendor payments GST & TDS online filing and compliance Preparation of GST workings and GST ...

We are looking for an experienced HR Manager to lead and strengthen our human resource functions. HR Strategy & Leadership • Develop and implement HR strategies aligned with business goals • Act as a bridge between management and employees • Build and maintain a strong organisational culture Recruitment & Workforce Planning • Lead end-to-end ...

  Role Overview: We are seeking a proactive and detail-oriented HR Executive who will manage end-to-end HR functions including recruitment, onboarding, HR operations, employee engagement, grievance handling, performance coordination, and exit management. This role offers strong exposure to complete HR generalist activities and an opportunity to grow within a dynamic technology-driven organization. Key Responsibilities: Recruitment ...

Role Overview We are looking for a strong HR Operations–focused HR Manager who can independently manage people engagement, rapid recruitment, onboarding, statutory compliance, HR automation, and cost-controlled HR processes in a manufacturing environment. This is a hands-on role requiring close collaboration with department heads to reduce attrition, close vacancies quickly, ensure 100% ...

Job Profile:Maintaining accounting records daily.Carrying out financial transactions and analysis.Inventory Management & ControlInwards & Outwards RecordsInventory Stock Keeping RecordsProcessing accounts payable and receivable.Performing account reconciliations.Maintaining the assets and liabilities of the company.Reviewing expenses incurred.Maintaining Cask BookMaintaining Daily Wage workers' attendance and payment records. RequirementsProficiency in accounting software such as Tally PrimeKnowledge ...

We are seeking a dynamic HR Manager to join our fast-growing startup team. This role demands hands-on expertise in core HR functions, compliance, and fostering a vibrant workplace culture.   Key Responsibilities:Core HR OperationsMaintain employee records, offer letters, contracts, and compliance documentation. Handle end-to-end recruitment, including sourcing, screening, interviews, and onboarding. Update ...

We are looking for a dedicated and experienced Plant Supervisor to oversee daily plant operations, ensure smooth production flow, and maintain quality, safety, and efficiency standards. The ideal candidate should have hands-on experience in managing shop-floor activities and leading production teams. Key Responsibilities:Supervise and manage day-to-day plant operations and production activities.Monitor ...