8 Job openings found

Experience: 2-3 years in current role as Quality Lead in a call center (Collection Outbound calls preferred) Good Aptitude skills-reasoning, logical reasoning and problem-solving Technical Competencies: (Job-related) Excellent communication and presentation skills Relevant knowledge of Quality Tools & Quality Framework Experience in managing audits from a risk compliance & control standpoint Must possess exposure to Defect Analysis, ...

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

Responsibilities: Adhere to Good Laboratory Practices (GLP) to ensure quality and accuracy. Perform daily checks and calibration of lab instruments to maintain precision. Conduct testing of veterinary products (both raw materials and finished products). Prepare and standardize chemical solutions according to protocols. Utilize and maintain lab instruments including UV Spectroscopy, Gas Chromatography (GC), pH Meter, ...

We are looking for a meticulous Quality Analyst specializing in Sales process. The ideal candidate will be responsible for establishing and maintaining quality parameters, conducting call monitoring, facilitating feedback sessions, and actively collaborating with the headquarters team for continuous process improvements. If you possess a keen eye for detail, a commitment ...

Daily new SOC review and check with PO and TDC requirements. To update daily/weekly/monthly plan. Inter department communication and line up. (Marketing, production, dispatch) External & Internal rejection RCA and CAPA activity. To maintain equipment calibration file and certificates. External lab test, line up for testing requirement. To raise inspection call for TPI inspection as per ...

As a Production Engineer at company, you will play a critical role in ensuring the efficient and effective production of high-quality solar energy products, including Solar Array Junction Boxes, Solar Panels, and related components. Reporting to the Production Manager, you will be responsible for overseeing manufacturing processes, optimizing production workflows, and maintaining ...

Key Responsibilities Must be from B2B lead generation domain only. Participates in design of call monitoring formats and quality standards. Performs call monitoring and provides trend data to site management team. Uses quality monitoring data management system to compile and track performance at individual level. Participates in customer and client listening programs to identify ...

Quality Assurance Specialist Responsibilities: Ensure product quality and conformity to regulatory standards, including Medical Device Regulation (MDR) and Quality Management System (QMS). Conduct internal quality audits and participate in management review meetings. Handle investigations of complaints and implement corrective and preventive actions. Maintain and update quality manuals, formats, and standard operating procedures (SOPs) in ...