1049 Job openings found

Key Roles and Responsibilities:   Client interface Proposal and Engagement Letter drafting Coordination with other intermediaries   Key Requirements:   Good knowledge of accounting concepts Proactive approach in learning in international business setup and other compliance requirements Proficiency in writing business emails Excellent report writing and English communication skills Proficiency in MS Office and other business software Effectively manage client’s expectations and proficiency ...

Manage large amounts of incoming queries via  email and chat messages  Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow ...

  Conduct market research to identify selling possibilities and evaluate customer needs Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Experience in Dealing B2B Sales, Good Communication Skills, Good Experience in ...

Seeking a Certified Scrum Master, who has prior experience of facilitating multiple teams in aspects of Scrum framework with all artifacts and techniques. Key Responsibilities • Manage each project’s scope and timeline.• Coordinate sprints, retrospective meetings and daily stand-ups• Coach team members in Agile frameworks• Facilitate internal communication and effective collaboration• Be ...

Assist the chairman of the company in his day to day routine in areas such as administrative assistance, presentation, email, daily routine, written communication. Diary maintenance, inter-departmental coordination eg. Arranging meetings (internal and external), making calls, maintaining minutes of meetings, follow up on action points,  , taking backup of laptop, handling ...

Job Responsibilities: Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges. Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target Conduct regular F2F business reviews with clients, discussing performance, identifying areas for ...

  Key Responsibilities: Calendar Management: Schedule and organize appointments, meetings, and events. Keep track of deadlines and remind the employer of upcoming commitments. Communication: Screen and prioritize incoming calls, emails, and other correspondence. Draft and prepare emails, letters, reports, and other documents on behalf of the employer. Travel Arrangements: Make travel arrangements, including booking flights, accommodations, and transportation. Prepare travel ...

  A German MNC, Pioneer and highly valued and known brand name in Off Highway Electronics Industry. Well known brand for automation electronics in off highway industry, and we are completing 50 years of Innovation and Growth. We enjoys market dominance because of its niche portfolio of rugged and reliable vehicle ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations and collaborating with internal and external stakeholders. Your responsibilities include ensuring critical SLAs are met, implementing process changes, and providing insights to stakeholders. You will employ escalation tactics, utilize available resources to solve complex ...