167 Job openings found

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

We are seeking an experienced and dynamic Sales Manager to lead our B2C sales team. The ideal candidate will have a proven track record in sales management, excellent leadership skills, and a deep understanding of the B2C market. The Sales Manager will be responsible for developing and executing sales strategies ...

Position Summary:We are seeking a meticulous and skilled MIS/data analyst to join our team. The ideal candidate will be proficient in advanced Excel and Google Sheets, adept at using complex formulas, and capable of transferring data from CRM software such as Skynamo, Freshsales, and Xero into Google Sheets. The role ...

ABOUT THE JOB ”Being a part of a Dynamics 365 Finance and Operations team is being at the forefront of digital evolution, where your expertise molds cutting-edge solutions, and your daily work propels businesses into a new era of efficiency and growth.” - Hans Ahlberg, Competence Center Manager D365 Finance and ...

As a Telesales Representative for Gems and Jewellery, your primary responsibility will be to engage potential customers over the phone and promote the products and services offered by the company. Job Description: Make outbound calls to prospective customers. Identify and qualify potential leads through effective questioning and active listening techniques. Acquire an in-depth ...

What you will do; ? Read and write code efficiently in JavaScript (NodeJs + Vue.js)? Read and write documentation? Read and write unit tests? Communicate clearly to your team members and the different stakeholders? Research innovative solutions to solve complex problems? Work in an Agile environment? Work with diverse third-party services? ...

Overview: We are looking for an enthusiastic and results-oriented Inside Sales Representative with expertise in Sales Coordination and MIS Reporting. This role will play a key part in driving our customer acquisition and revenue growth objectives. You will manage inbound leads, qualify prospects through outbound calls, close sales, and maintain sales ...

Key Accountabilities The Sales Leader will be responsible for, but not limited to: Perform duties in alignment with the company’s Mission, Values, Mission; Close sales through a consultative sales process; Prospect and qualify potential clients, leads and referrals, identifying decision makers and delivering the value proposition of your events. Utilize and manage customer relationship management ...

Position Title Account Executive (SEO) Overview of Company Our Client works mainly with Software-as-a-Service (SAAS) companies to grow their traffic and revenue through SEO and PPC Campaigns. About the Account Executive Role The full-cycle Account Executive role is responsible for turning inbound and outbound leads into long-last relationships. The Account Executive needs to have previous experience selling ...

Role & Responsibilities:    1. Lead Generation & Management. Lead generation from:• Online portals like Just Dial & India Mart• E-newspapers• Sales Team's past visit data• LinkedIn• References• Other Sources: Vibrant Data, Online Data Masters etc.2. Domain Renewal Mgt - Calling & Closing3. CRM• Client Satisfaction.• Taking Suggestions / Recommendations.• Taking References.4. ...