48 Job openings found

1st and 2nd Saturday will be off, along with all sundays   Responsibilities : Resolve customer queries and complaints in a timely and effective manner Respond to customer inquiries and resolve issues promptly and professionally through phone calls, emails, live chat, and other digital channels. Maintain a high level of product knowledge to address customer ...

The objective is to guide the Customer Service Specialist through the Inbound Traffic Handling Process to effectively navigate inbound customer interactions within the Customer Service Centre. Assist clients effectively and create cases in eManager as per the said process. Key Responsibilities : • Provides customer support to individuals who contact the Customer ...

We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and measuring OTIF ...

   Needed good command over english    Critical Thinking    High EQ   Answer Support chats with defined SLA Answer Support tickets with defined SLA  Improved FCR  Reduce ART Empathize with customers and help wherever needed . Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the ...

Description:  We are looking for an engaged Tele callers to boost growth by reaching out to current and possible clients. The Tele caller will be required to obtain the individual customer information and help / support proceed the client ahead in our digital journey. Candidate should be confident & sound convincing while ...

We are looking for an engaged Tele caller to boost growth by reaching out to current and possible clients. The Tele caller will be required to obtain the individual customer information and help / support proceed the client ahead in our digital journey. Candidate should be confident & sound convincing while ...

Manage large amounts of incoming queries via  email and chat messages  Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow ...

Language preferences: English, Hindi, and Telugu  ?Candidate with relevant experience of 2-3 Years  ?Excellent written and oral communication skills.  ?Strong communication skills with the ability to communicate effectively with internal and  external contacts.  ?Ability to respond to the email queries within the TAT.  ?Ability to take additional responsibilities.  ?Basic computer skills and knowledge in MS office-Excel/google sheet etc.  ?Salary as per the industry standards. 

Job Description: As a Corporate Sales Assciate  in the luxury industry, your primary responsibility will be to drive sales and develop business relationships with corporate clients to maximize revenue and market share. You will play a crucial role in promoting and selling luxury products or services to corporate clients, maintaining ...

Key Responsibilities: Lead, mentor, and coach a team of tele callers focused on debt collections to ensure they meet performance targets and deliver outstanding customer interactions Develop and implement strategies to enhance the team’s productivity, efficiency, and overall collections performance Monitor team members’ calls for quality assurance and provide constructive feedback and training ...