344 Job openings found

Purpose of the job: This role plays a pivotal part in ensuring efficient coordination between our sales, logistics, and service centre departments to ensure timely processing and dispatch of inventory to our valued customers. In addition, the incumbent will be responsible for developing and implementing streamlined processes at our service ...

Summary: The incumbent will be leading operations with primary responsibility in the initial years for the installation & commissioning of projects together with the delivery of project quality & customer satisfaction. In the initial years, the incumbent will also be responsible for setting up the operations function including instituting appropriate policies, ...

Purpose of the job:  This role plays a pivotal part in ensuring efficient coordination between our sales, logistics, and service centre departments to ensure timely processing and dispatch of inventory to our valued customers. In addition, the incumbent will be responsible for developing and implementing streamlined processes at our service centre ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

Position Overview:We are seeking a dynamic Techno-Commercial Coordinator to manage end-to-end business processes, including business development, key account management, and operations, ensuring seamless delivery of products and services. The ideal candidate will excel in identifying and driving sales opportunities, building and maintaining customer relationships, and managing operational processes for successful ...

Description:As an Associate Finance, you will play a pivotal role in ensuring the efficiency and accuracy of our financial operations. You will be responsible for designing and implementing Standard Operating Procedures (SOPs) and Risk Control Matrices (RCMs), Account Payable End to End, Good in Jounal entries, overseeing their execution, and ...

  The candidate should be from a commerce background with good English communication skills. She/he will be helping in preparing documents (under guidance). *Primary Responsibilities of Back Office Operations: Processing and analyzing data for various departments. Ensuring data accuracy and integrity. Supporting administrative tasks and document management. Duty includes gathering, compiling, and organising the data, ...

Managing Category and Supply operation. Draw annual budgets for assigned categories. Identify & execute strategies to achieve top-line & bottom-line targets of assigned categories. Price negotiation with plant suppliers  Preparing various MIS reports on stock and supply and Other ERP operations work Coordinating with Plant. Analyse data/ insights to determine industry & consumer trends.Demand forecast & order placement ensuring product ...

The BA, FICO will be responsible for analyzing the business needs of the operations area with the primary purpose of eliciting high-level requirements, capturing business needs, identifying problems, and proposing solutions. This role will work with business partners to elicit high-level requirements and capture business needs to understand technology solutions ...

Job description Call Center Manager Location: Bangalore(Hosur) ROLE To supervise the Early Collections team, define, monitor and ensure consistent delivery of process targets, drive process improvement initiatives. Management of overall business operations & coordination with various departments and teams to ensure delivery of business goals. MAIN RESPONSIBILITIES Maintain a high level ...