62 Job openings found

With a rapidly growing business, we are looking for a dynamic and experienced Team Leader to manage our Tele-calling team. The incumbent will be responsible for leading a team of 8-10 telecallers, who handle daily inbound and outbound calls for digital marketing leads and customer service. The role involves monitoring the ...

Responsibilities: Telecalling: Initiate collection efforts through outbound calls to customers with overdue payments. Customer Interaction: Professionally negotiate repayment terms, understanding customers' financial situations. Payment Follow-Up: Ensure timely repayments and maintain accurate records. Collections Targets: Meet individual collection goals set by the team lead or manager. Customer Assistance: Resolve payment-related queries or concerns. Compliance: Follow legal and ...

Location : Ahmedabad (Ashram Road) Designation : Sales Coordinator Benefits : Incentives (Over and above Salary)   Identify and qualify potential leads through various channels, including inbound inquiries, outbound cold calls, and email campaigns. Research and gather information on prospective clients to understand their business needs and pain points. Conduct engaging and informative product or service ...

We are seeking a motivated and results-driven individual to join our team as a Solar Appointment Setter. As an integral part of our sales and marketing efforts, the successful candidate will be responsible for reaching out to leads, engaging potential customers, and scheduling appointments for consultations with our experienced sales ...

As a Telesales Representative for Gems and Jewellery, your primary responsibility will be to engage potential customers over the phone and promote the products and services offered by the company. Job Description: Make outbound calls to prospective customers. Identify and qualify potential leads through effective questioning and active listening techniques. Acquire an in-depth ...

  Job Description  Handle inbound and outbound customer calls and emails in a professional manner  Resolve customer queries and complaints in a timely and effective manner  Provide accurate and up-to-date information to customers regarding products and services  Ensure customer satisfaction by providing excellent customer service  Follow up with customers as necessary to ensure that ...

Reporting to the Customer Service Manager, a Customer Service specialist will look after all incoming communication coming into the stakeholders. This will involve inbound and outbound calls and responding to emails. The Role will involve working with multiple stakeholders in order to get seamless and quick communication flowing throughout the ...

For the Presales role…Inbound leads calling... Managing inbound leads 80-100 outbound calls per day. Having the first-level discussion with the leads Understand the lead and pitch the application Scheduling the demo with lead Align the lead with the respective team member for the demo Be a team player The right candidate… Experience in managing inbound leads Excellent Communication in both ...

We are looking for an influential Leader who would take our already growing business to new heights.  The person is expected to lead a team of highly motivated young brains to improve overall operations  funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of  Booking ops team in the right direction on a day-to-day basis.     KRAs:  -Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)  -Ensuring that the sourcing partners also meet the set targets by extending the support required   -Maintaining and improving month on month conversion numbers to reach the level of competition   -Initiating the calling effort right from top of the funnel to improve overall efficiencies  -Taking the existing customer service and quality team to a level of significance     Roles and responsibilities:  -Prepare monthly target plan, AOP in liaison with core sales team   -Drive the outbound and inbound calling teams in the directions of set targets  -Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets  -Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs  -Bring down the time for FTR in line with competition  -Lead process optimization from people and system perspective  -Display a data driven approach in decisions taken to improve productivity   -Collaborate with sales team to ensure adequate top of the funnel flow to achieve targets   -Ensure marketing efforts to reach to customers who may drop off  -Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time  -Extend support required to Fin-Ops team in reconciliation of payments    Required Skillset:  -Experience in disbursing small ticket personal loans in huge quantities is a must  -Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired   -Experience of handling large teams of tele-callers, TLs & Managers for at least 2 yrs  -Ability to work under pressure, Patience and ability to listen to and take care of team issues   -Should be okay to get hands dirty by working very close to front runners   -Should have excellent data reading ability   -Experience of handling customer service and quality teams  -Excellent negotiation skills, vendor management skills and persuasion abilities.  

Job Description Want to be part of the most disruptive, health tech company in India with a world-class team, long-term vision, and top global investors backing it up? Head of Marketing will report directly to the CEO of the company and will and manage the team and efforts responsible for planning, implementation, ...