19 Job openings found

Description: The Project Engineer will be responsible for the end-to-end execution and management of Process Equipment (PE) projects. This role demands strong coordination across cross-functional teams, efficient project planning, cost control, and communication to ensure timely delivery, budget adherence, and quality assurance, aligned with internal standards and client expectations. Key Responsibilities Project ...

We are seeking a highly skilled Customer Care Executive to join our dynamic BPO team. In this role, you will manage a high volume of international inbound customer interactions via calls, emails, and chats. As the voice of our company, you will ensure exceptional service delivery while upholding our brand reputation.Key Responsibilities Handle ...

We are looking for a proactive and strategic Business Development Manager to lead client acquisition, manage key accounts, and generate repeat business through effective relationship management. The  ideal candidate will have experience in B2B sales, account management, and client servicing in international markets, especially within the accounting and financial services  sector.      Key Responsibilities:  Manage and grow relationships with existing clients to drive repeat business and long-term  partnerships.  Serve as the lead point of contact for key accounts across the US, UK, Canada, Europe, Australia, and New Zealand.  Identify and convert upsell and cross-sell opportunities to maximize client value and company revenue.  Take ownership of the complete business development cycle, including prospecting, pitching, proposal creation, negotiations, and deal closure.  Collaborate with the service delivery and operations teams to ensure smooth onboarding and service quality.  Monitor client satisfaction, handle escalations, and ensure a high standard of client engagement and retention.  Maintain a strong sales pipeline, generate forecasts, and report progress to leadership. Represent the company in virtual demos, client calls, and industry networking opportunities.  Stay current with market trends, competitor offerings, and outsourcing industry updates.     Qualifications & Skills:  Bachelor’s or Master’s degree in Business, Finance, Accounting, or a related field.  4–6 years of experience in B2B business development, sales, or client management, preferably in accounting or outsourcing services.  Demonstrated success in closing deals, handling large accounts, and building trusted client  relationships across international markets.  Strong communication, presentation, and interpersonal skills.  Proficiency with CRMs (e.g., HubSpot, Salesforce, Zoho) and proposal tools.  Prior experience working with clients in Australia, New Zealand, ...

Position Overview: We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader. The ideal candidate will be responsible for overseeing a team of customer service representatives, ensuring exceptional service delivery to our valued customers. This role requires a strong focus on people ...

Education Qualification: BscIT, BE, Minimum 5years experience working as an Active Directory Administrator, Certification in IT Field is preferred, Prior experience in servers and OS Analysis will be given preference. Strong in AD architecture creation and problem-solving skills  Sr. Active Directory Administrator Sr. Active Directory Administrator provides support, implementation, and design services for ...

Education Qualification: BscIT, BE, Minimum 2years experience ,    Job description • Minimum 2 years overall IT experience . • Identify opportunities to innovate, extend and enhance service delivery everywhere possible  • In-depth knowledge of Active directory, ADFS, DFSR, DHCP, AD Certificates & DNS. • Installing, configuring and troubleshooting Terminal Server, ADFS • Installing, configuring and Troubleshooting ...

1st and 2nd Saturday will be off, along with all sundays   Responsibilities : Resolve customer queries and complaints in a timely and effective manner Respond to customer inquiries and resolve issues promptly and professionally through phone calls, emails, live chat, and other digital channels. Maintain a high level of product knowledge to address customer ...

Overview: We are seeking a proactive Relationship Manager to enhance our sales and marketing efforts. This role is vital in driving new business development while ensuring exceptional client support and service delivery. Key Responsibilities: New Business Development: Identify and pursue new client opportunities to expand our customer base. Client Support: Provide ongoing assistance to clients by ...

Job Description: BPO Manager     Role: Oversee and manage BPO operations, ensuring efficient service delivery, client satisfaction, and team performance.   Responsibilities:   Lead and develop the bench sales team, handling recruitment, training, and performance management. Establish and optimize operational strategies to meet client needs and internal goals. Build strong client relationships, addressing inquiries and identifying improvement opportunities. Streamline ...

Job Description: BPO Manager     Role: Oversee and manage BPO operations, ensuring efficient service delivery, client satisfaction, and team performance.   Responsibilities:   Lead and develop the BPO team, handling recruitment, training, and performance management. Establish and optimize operational strategies to meet client needs and internal goals. Build strong client relationships, addressing inquiries and identifying improvement opportunities. Streamline processes, ...