65 Job openings found

We are looking for an influential Leader who would take our already growing business to new heights.  The person is expected to lead a team of highly motivated young brains to improve overall operations  funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of  Booking ops team in the right direction on a day-to-day basis.     KRAs:  -Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)  -Ensuring that the sourcing partners also meet the set targets by extending the support required   -Maintaining and improving month on month conversion numbers to reach the level of competition   Roles and responsibilities:  -Preparing plan to execute targets as per AOP   -Drive the outbound calling teams in the directions of set targets  -Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets  -Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs  -Bring down the time for FTR in line with competition  -Lead process optimization from people and system perspective  -Display a data driven approach in decisions taken to improve productivity   -Ensure marketing efforts to reach to customers who may drop off  -Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time  -Extend support required to Fin-Ops team in reconciliation of payments    Required Skillset:    -Experience in disbursing small ticket personal loans in huge quantities is a must  -Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired   -Experience of handling large teams of tele-callers and TLs for at least 2 yrs  -Ability to work under pressure, Patience and ability to listen to and take care of team issues   -Should be okay to get hands dirty by working very close to front runners   -Should have excellent data reading ability   -Excellent negotiation skills, vendor management skills and persuasion abilities.  

We are looking for an influential Leader who would take our already growing business to new heights. The person is expected to lead a team of highly motivated young brains to improve overall operations funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of Booking ...

Key Responsibilities: Lead, mentor, and coach a team of tele callers focused on debt collections to ensure they meet performance targets and deliver outstanding customer interactions Develop and implement strategies to enhance the team’s productivity, efficiency, and overall collections performance Monitor team members’ calls for quality assurance and provide constructive feedback and training ...

Role OverviewAs Cluster Sales Manager – LAP, you will lead and manage a direct sales team focused on LAP products, overseeing 8-9 branches with Branch Managers (BMs) and their downstream teams. This senior leadership position requires 5-8 years of experience in sales management within the NBFC sector, with a focus ...

Roles and Responsibilities  Handling team of 6-10 people  Develop and maintain Test Documentation – Test Plan, Test Strategy, Test Cases Performing UAT, Regression, Functional, Smoke testing on Test and Production environment ensuring quality deliverables Perform defect reporting and management. Develop test automation scripts, to be executed as part of CI Participate in team meetings and product ...

 Description:   The company is looking for dynamic person to lead the inside sales team managers. The candidate should have a strong orientation in digital, metric driven and analytical approach and be able to mentor, groom and  manage a high performing team.     He/she will be responsible for designing processes, improving key conversion matrices on lead conversion, client acquisition and introducing the best industry practices to enable his/her team. He/She will directly interact with  MSMEs to sharpen understanding of their requirements & buying behavior, enriching client profiles for targeted selling (onboarding) and lead by example. Interaction with distributors, building relationships, understanding and  keeping abreast of market dynamics and effective feedback loop are important aspects.     Roles & Responsibilities:    •Deploy industry based best practices on improving effectiveness and efficiency of the inside sales team   •Work closely with marketing team for activation activities and lead generation   •Responsible for customer acquisition (Registration and Onboarding) and overall customer acquisition cost targets  •Sales targets for new on-boarded customers   •Mentor, groom and lead a high performing team   •Work hand-in-hand with customer success team for smooth transition of clients for repeat sales with minimal drop outs.   •Assist customers through their credit application journey  •Understand, categories and analyze reasons for non-conversion and lead generation to conversion ratios and be responsible for designing and maintaining related metrics   •Provide structured and specific feedback to category and product teams for prioritizing category expansion and product development       QUALIFICATIONS & COMPETENCE REQUIRED:    •Engineer+ MBA from premier institute. - mandate  •8+ years of managing Inside sales team and experience in B2B segment   •Experience in leading and managing teams  •Strong communication & interpersonal skills   •Self-starter and driven   •Strong data-based decision-making approach  •Language Skills: fluent in English.   Requirements: Candidate should be open to travel for business requirements     

  Sales Head/ Inside Sales Manager (Tele-Sales / Business Development) 🧠 Key Responsibilities Lead and manage the inside sales/telesales team to meet revenue goals. Drive strategic planning and execution to expand market reach. Monitor KPIs and ensure consistent achievement of sales targets. Develop and refine sales processes for efficiency and scalability. Coach, mentor, and upskill junior sales ...

Key Responsibilities:Lead and manage the outbound collections team to meet performance targets.Develop and execute dialer strategies to enhance productivity and collection efficiency.Allocate campaigns and resources based on analytical insights and trends.Monitor agent performance, ensuring adherence to scripts and compliance policies.Track and analyze collection metrics to identify improvement areas and implement ...

Job Description: BPO Manager     Role: Oversee and manage BPO operations, ensuring efficient service delivery, client satisfaction, and team performance.   Responsibilities:   Lead and develop the bench sales team, handling recruitment, training, and performance management. Establish and optimize operational strategies to meet client needs and internal goals. Build strong client relationships, addressing inquiries and identifying improvement opportunities. Streamline ...

Job Description: BPO Manager     Role: Oversee and manage BPO operations, ensuring efficient service delivery, client satisfaction, and team performance.   Responsibilities:   Lead and develop the BPO team, handling recruitment, training, and performance management. Establish and optimize operational strategies to meet client needs and internal goals. Build strong client relationships, addressing inquiries and identifying improvement opportunities. Streamline processes, ...