352 Job openings found

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

What you’ll do:  Relationship Management:  Develop relationships with key client personnel  Proactively and effectively identify client’s needs  Manages expectations of service including work products, timing, and value to be delivered    Engagement Management:  Responsible for all phases of audit, review, compilation, or other accounting engagements.    Plans, supervises, reviews and controls A&A engagements of all sizes and complexities for compliance with all professional and firm standards.  This includes supervising time budget development and fee  recommendations, working with internal staff and clients to plan engagement objectives and strategies  Communicates with appropriate individuals within the firm and documents the status of A&A engagements, including keeping Partners informed of all important developments on engagement  Keeps client and audit team apprised of the progress, problems, and resolutions with the engagement  Participates in the performance of procedures especially focusing on complex, judgmental and / or specialized issues  Demonstrates a thorough understanding of complex accounting and auditing concepts and their application to client situations  Achieves the desired level of fee realization and the desired level of budget realization on services performed and supervised     People Management:  Manages a group of A&A staff, including their career development, training and professional development, productivity, and performance  Evaluates the performance of A&A staff and provides verbal and written feedback regularly  Identifies personnel issues, makes recommendations, and participates in resolution  Proactively mentors and develops the technical and business development skills of A&A staff  Assists with the recruiting and hiring of A&A staff  Provides on-the-job training; reviews work papers and reports prepared by staff  Assists with the development of training programs and acts as instructor in professional development programs    Preferred Skills, Experience and Education:   Bachelor’s Degree in Accounting  Chartered Accountant/Certified Public Accountant (CPA) certification required  Minimum 6+ years professional experience in public accounting (specifically 6+ years of A&A experience) demonstrates a progression in complexity, scope, and number of engagements managed, with extensive   supervisory experience  Excellent technical skills  Proficient in the use of computers, accounting software and tax software programs  Strong communication skills, both written and verbal  Ability to train and supervise staff in accounting, auditing, software skills, etc.  Ability to perform under time pressures and meet deadlines  Strong work ethic, honest and ethical  Ability to manage client relationships  Above average written and verbal communication skills  Successful problem-solving and analytical skills  Project management experience  Ability to effectively deal with engagement situations that may involve controversy and influencing others    Experience in at least one of the following industries:   Manufacturing & Distribution  Food & Beverage  Hospitality  Construction  Real Estate  Professional Services  Renewable Energy  Consumer Packaged Goods (FMCG)  Technology  Non-profit     

Position Overview:We are one of the largest independent CPA and business advisory firms in Northern New England. Our office in India is seeking a VP for our A&A practice. This position is responsible for overseeing client relationships, including managing multiple audit and accounting engagements simultaneously, developing business proposals and other supervisory ...

The Offshore Operations Analyst will support customer onboarding, billing processes, and data reconciliation tasks. This role involves working closely with the Australian-based  operations team to ensure accurate data handling, timely processing of customer information, and general administrative support.  A successful candidate will have strong Excel skills, a high level of attention to detail, and excellent English communication to follow instructions and collaborate effectively with their  reporting line.      Key Responsibilities:   Customer Onboarding & Billing Support    ●Process new customer onboarding forms and enter required data into internal systems.  ●Support end-to-end customer billing processes, including preparing billing files and reviewing output for accuracy.  ●Ensure timely and accurate updates of customer information across platforms.    Data Reconciliation & Quality Assurance    ●Perform regular data checks to ensure consistency between systems (e.g., customer data, usage, billing).  ●Reconcile discrepancies and escalate any issues identified during data validation.  ●Maintain records and documentation of reconciliations and changes.    Administrative & Operational Support    ●Carry out operational tasks such as tracking billing timelines, updating customer logs, and reporting exceptions.  ● Assist in documenting operational procedures and maintaining process trackers.    ●Support the team in preparing reports and summaries as needed.    Communication & Coordination  ●Follow written and verbal instructions from the Australian operations team.  ●Communicate status updates, flag issues, and clarify task details proactively.  ●Attend virtual team meetings as needed during overlapping business hours.    REQUIRED QUALIFICATIONS & SKILLS    ●Bachelor’s degree preferred in Business administration, finance, accounting, IT, data analytics, or any related discipline with strong analytical or administrative components  ●Energy industry experience with exposure across multiple facets of the energy market is advantageous  ●Strong Excel skills: Proficiency in formulas, pivot tables, data filtering, and reconciliation techniques.  ●Excellent English communication: Strong written and verbal skills for clear reporting and instruction-following.  ●High attention to detail, especially when working with customer and billing data.  ●Ability to follow structured processes and documentation requirements.  ●Proactive mindset and ability to work independently with minimal supervision.  ●Reliable internet connection and a quiet remote working environment.    DESIRABLE ●Experience in admin, billing, data entry, or back-office support roles.  ●Familiarity with cloud-based productivity tools (e.g., Google Sheets, MS Teams, shared drives).    WORK HOURS  ●Australian business hours are 9 am to 5.30 pm 

The company  is seeking a highly skilled Senior Analyst with specialized experience in U.S. Gift & Estate Tax Valuations. This role involves working with U.S.-based clients on valuation reports for IRS filing purposes under Sections 2031 and 2512. The ideal candidate will be detail-oriented, analytical, and capable of handling multiple ...

The role involves working on business valuation assignments for U.S. and global clients, including 409A valuations and Business Enterprise Valuations (BEVs). The ideal candidate should possess strong analytical abilities, financial modeling expertise, and excellent communication skills to interact with clients and manage multiple projects efficiently. 1) Client Communication & Diligence Engage with ...

Description:   Review US business and individual tax forms/paperwork prepared by the junior staff • Proactive in managing the engagement; identifying and resolving issues, anticipating needs(client, Partner, and deliverable timelines)• Develops a relationship and maintains contact with clients throughout the year; possessesthorough knowledge of client and all facets of clients business.• Demonstrates excellent ...

Review US business and individual tax forms/paperwork prepared by the junior staff • Proactive in managing the engagement; identifying and resolving issues, anticipating needs(client, Partner, and deliverable timelines)• Develops a relationship and maintains contact with clients throughout the year; possessesthorough knowledge of client and all facets of clients business.• Demonstrates excellent ...

  The Programmer Analyst is responsible for the technical implementation and/or support for large-scale/complex projects, along with developing software functionality that meets customer needs and design specifications. Attention to the quality of coding and testing is critical. The successful candidate will be able to work independently with minimum direction after initial training. ...

The Customer Service Mail Support Representative is responsible for providing excellent customer service to customers who have questions or concerns about their account. This includes responding to customer emails in a timely and accurate manner, resolving customer issues, and providing excellent customer service. 1st and 2nd Saturday will be off, along ...