32 Job openings found

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

Purpose of the job: The company is looking for a high-performing Category General Manager to own the product categories available on the platform. The candidate should have a strong orientation in digital, metric and analytical approaches along with acumen to quickly acquire technical knowledge about the products. He/she will be responsible for ...

The Graphic Designer, Visual Merchandiser & 3D Renderer is a multifaceted role that integrates graphic design, visual merchandising, and 3D rendering expertise to create compelling visual experiences that enhance the customer journey and drive sales. This position involves designing engaging graphics for marketing materials, developing innovative in-store displays, and utilizing ...

As the Marketing Manager, you will lead the development and execution of comprehensive marketing strategies to drive brand awareness, generate leads, and support business growth across India. Reporting to the senior management team, you will oversee all aspects of marketing, including branding, digital marketing, content creation, advertising, events, and public relations, ...

The candidate will be responsible for developing and managing a network of channel partners (brokers, agents, and other intermediaries) to drive sales and achieve business targets. The role involves identifying new channel partners, nurturing existing relationships, and ensuring effective communication and collaboration to maximize sales. Channel Partner Development: Identify, recruit, and on-board ...

Job Description: As a Digital & BTL (Below-The-Line) Marketing Specialist, you will be responsible for developing, implementing, and optimizing our digital and BTL marketing strategies. Your goal is to increase brand awareness, drive customer engagement, and support sales growth through innovative and effective marketing campaigns. Key Responsibilities: Digital Marketing: Develop and execute digital marketing ...

The Sales Manager role would be responsible for achieving the overall sales targets completing collections from his/her territory and ensuring complete management of P&L including new customer acquisition and managing the existing clients. Roles & Responsibilities-  Ensure Sales & Margin budget achievement on a weekly & monthly basis. Technical Competency- Participate in all ...

Job description:   Take ownership of the brand's performance campaigns. Manage all stages of the campaign lifecycle from ideation to media planning to execution, optimization and performance analysis. Campaign management experience on Meta, Google, and YouTube is a must. Programmatic, and Publishers Network is a plus. Formulating and executing the CRM strategy aimed at increasing ...

Job Overview: We are seeking a highly motivated and organized Sales Coordinator to join our dynamic team, focusing on the DSA (Direct Sales Agent) channel. The ideal candidate will have a minimum of 1 year of relevant experience in sales coordination or a similar role. The Sales Coordinator will play ...

Roles & Responsibilities: Experienced in planning and implementing creative visual merchandising strategy. Create appealing and eye-catching visual displays that lead the customer through the entire Store. Produce window displays, signs, interior displays, floor plans and special promotions display. Act in alignment to the organization’s culture, products, image and target market. Monitor costs and work within budget. Oversee ...