97 Job openings found

 Designation - Sr. Credit Analyst / Credit Analyst / AM Credit  Qualification: MBA/CA Inter/M.Com   DUTIES & RESPONSIBILITIES   Analyze bank statement and financial statements to determine the eligibility of the borrower Ability to multitask Detailed knowledge of guidelines on sanctioning of loan Should be able to adhere to the policy & process guideline of the organization Prepare MIS ...

We are looking for a meticulous Quality Analyst specializing in Sales process. The ideal candidate will be responsible for establishing and maintaining quality parameters, conducting call monitoring, facilitating feedback sessions, and actively collaborating with the headquarters team for continuous process improvements. If you possess a keen eye for detail, a commitment ...

We are looking for an innovative and experienced Quality Analyst to join our team. The Quality Analyst is responsible for developing and supporting the planning, design, and execution of test and process plans for projects. The successful candidate will work closely with various departments to perform and validate test cases ...

The Offshore Operations Analyst will support customer onboarding, billing processes, and data reconciliation tasks. This role involves working closely with the Australian-based  operations team to ensure accurate data handling, timely processing of customer information, and general administrative support.  A successful candidate will have strong Excel skills, a high level of attention to detail, and excellent English communication to follow instructions and collaborate effectively with their  reporting line.      Key Responsibilities:   Customer Onboarding & Billing Support    ●Process new customer onboarding forms and enter required data into internal systems.  ●Support end-to-end customer billing processes, including preparing billing files and reviewing output for accuracy.  ●Ensure timely and accurate updates of customer information across platforms.    Data Reconciliation & Quality Assurance    ●Perform regular data checks to ensure consistency between systems (e.g., customer data, usage, billing).  ●Reconcile discrepancies and escalate any issues identified during data validation.  ●Maintain records and documentation of reconciliations and changes.    Administrative & Operational Support    ●Carry out operational tasks such as tracking billing timelines, updating customer logs, and reporting exceptions.  ● Assist in documenting operational procedures and maintaining process trackers.    ●Support the team in preparing reports and summaries as needed.    Communication & Coordination  ●Follow written and verbal instructions from the Australian operations team.  ●Communicate status updates, flag issues, and clarify task details proactively.  ●Attend virtual team meetings as needed during overlapping business hours.    REQUIRED QUALIFICATIONS & SKILLS    ●Bachelor’s degree preferred in Business administration, finance, accounting, IT, data analytics, or any related discipline with strong analytical or administrative components  ●Energy industry experience with exposure across multiple facets of the energy market is advantageous  ●Strong Excel skills: Proficiency in formulas, pivot tables, data filtering, and reconciliation techniques.  ●Excellent English communication: Strong written and verbal skills for clear reporting and instruction-following.  ●High attention to detail, especially when working with customer and billing data.  ●Ability to follow structured processes and documentation requirements.  ●Proactive mindset and ability to work independently with minimal supervision.  ●Reliable internet connection and a quiet remote working environment.    DESIRABLE ●Experience in admin, billing, data entry, or back-office support roles.  ●Familiarity with cloud-based productivity tools (e.g., Google Sheets, MS Teams, shared drives).    WORK HOURS  ●Australian business hours are 9 am to 5.30 pm 

 The Business Analyst (BA), EWM will be responsible for analyzing the business needs of the operations area with the primary purpose of  eliciting high-level requirements, capturing business needs, identifying problems and proposing solutions.  This role will work with businesspartners to elicit high-level requirements and capture business needs to understand technology solutions needed; understand the  customer journey and define user requirements.  In addition, he/she will promote architectural consistency and usability standards as well as defining and executing test cases.  The BA will work with the business partners and the information technology staff to identify technologies to improve business processes.     The BA will work as a liaison between the IT department and the assigned business units to analyze, communicate, and validate requirements for changes to business process and policies. In addition, the BA will focus on improving how the business operates by applying best practicesto the individual business area.This may be done via the ERP, Process Improvement, Robotic Process Automation or through other methods.    Key Duties:       The BA will undertake the following activities:  ∙Identify business process improvement opportunities.  ∙Productively working with and influencing the business area.  ∙Participate in future ERP Discover, Build, Test and Deploy activities.  ∙Identify and define business requirements with outcome criteria and metrics.  ∙Map business processes.  ∙Identify and resolve issues.  ∙Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to project team and implementation consultants.  ∙Maintain training documentation.  ∙Train users on proper usage of the ERP system.  Travel Requirement:    This position will require an initial on-site visit (at our office in Sanand) of at least 2 weeks as well as a  trip to Ohio, USA for 4-6 weeks to learn Company’s global SAP configuration.  There is also an expectation  that a 2-week trip will be made for training/localization purposes to our international locations and another 2-week trip at go-live for on-site support and hyper care.  Periodic trips of one or two weeks to  Sanand will be needed depending on the project needs.    Qualifications:  ∙Requires a Bachelors’ degree in the field of business administration, computer science, finance, information systems, or similar field, or equivalent experience.  ∙A minimum of 3 - 5 years’ experience as a Business Analyst preferred.  ∙Experience with supporting and enhancing SAP S/4HANA highly preferred; will consider previous experience in SAP ECC and other versions, provided candidate has a solid BA background.  ∙Experience with the EWM module strongly preferred but will consider previous experience in IM/WM modules.  ∙Experience with PP module preferred, but willing to train if necessary.  ∙Broad IT domain experience, preferably in three or more of the following areas:   Applications Development, Enterprise Architecture, Project Management, Vendor  Management, Quality Assurance, Infrastructure, and Maintenance and Support.  Familiarity with business structure and operations outside of IT.  ∙Must have above average ability to communicate both in writing and orally.  ∙Must be self-motivated to work independently.  ∙Must be able to drive collaboration among different personalities and departments.  ∙Experience in converting business requirements and functional requirements to use cases and user stories with acceptance criteria.  ∙Demonstrated ability to engage both developers and business partners to achieve target outcomes  ∙Must be willing to work “unusual” hours when required.  ∙Must be dependable and punctual.  ∙Willingness to travel domestically and internationally on occasion.  Shift Hours:  For positions working Indian hours: 2:30pm to 11:30pm (IST)

The Credit Analyst & Administrator will be responsible for supporting Australian mortgage processes, analyzing credit applications, assessing financial documents, and performing administrative tasks related to the mortgage process. You will collaborate closely with Australian lenders, brokers, and internal teams to ensure smooth and accurate processing of mortgage applications. Key Responsibilities:- Review and ...

Job Profile: Will work in close partnership with cross-functional teams across the organization (including Supply Chain, Sales & Marketing, Manufacturing, R&D and Finance) to enhance the master data process, governance and quality.   Collaboration is key! This position improves processes and governance to ensure data integrity, data standards, and change management. Continuous and ...

Position Summary:We are seeking a meticulous and skilled MIS/data analyst to join our team. The ideal candidate will be proficient in advanced Excel and Google Sheets, adept at using complex formulas, and capable of transferring data from CRM software such as Skynamo, Freshsales, and Xero into Google Sheets. The role ...

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

Designation – Acceptance Analyst Location - Ahmedabad   Industry - (Banking/NBFC/Fintech). Work Location - Ahmedabad (Makarba) Designation - Executive - Acceptance Analyst  JOB DESCRIPTION:- primary & key responsibility is to negotiate the terms and conditions of the loan details shared with the customers (ROI, Charges etc) Outbound calling of about 200 -250 calls per day to ...